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5 Qualities of Great Customer Service Managers

5 Qualities of Great Customer Service Managers

March 24, 2020 @ 3:03 pm
by infowhsecsti

A great customer service manager can be the difference between a team that creates Hero-Class® customer experiences and one with unremarkable results.

While hiring or promoting a candidate for a customer service management position cannot be reduced to a simple checklist, here are 5 qualities that one should look for when choosing a person to lead a customer-facing team.

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