50 Ways to Keep Your Customers – Customer Service Training Program with Dr. Paul Timm
To Stream, Download, or View a full preview, visit: http://enterprisemedia.arclearn.com/course/ENT350/50-Ways-to-Keep-Customers
We have said it before and we will say it again: like it or not, customer service is the competitive battleground of the new millennium. Buying decisions in many cases will be made not only on the quality of the product but on the quality of the customer service.
So, regardless of your job title, position in an organization, or experience, your number one task will always be to attract, satisfy and preserve customers. Terrific customer service is the ultimate goal!
50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.
JWA videos and training programs are now available from Enterprise Media! Click here to learn more: http://www.enterprisemedia.com/product/00975/50-ways-to-keep-your-customers/