Abusive Customers: Customer Service Training : How to Stay Calm in Customer Service
Learn how to make sure you stay calm when dealing with customers with expert retail sales management advice in this free online customer service video clip.
Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC