Abusive Customers: Customer Service Training : Researching Good Customer Service Skills
Learn how to do research to help with customer service skills with expert retail sales management advice in this free online customer service video clip.
Expert: Pamela Unruh
Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field.
Filmmaker: Reel Media LLC