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The Customer Service Training Institute

U.S. Job Gains Show Employers Shrugged Off Government Shutdown

May 22, 2019 @ 3:04 pm
by infowhsecsti
U.S. Job Gains Show Employers Shrugged Off Government Shutdown The economy added 304,000 jobs in January, the 100th consecutive month of payroll gains. Unemployment ticked up to 4 percent, possibly a shutdown-related anomaly.

Train Restaurant Hospitality Experts: Customer Experience Training For Customer Service Excellence

May 22, 2019 @ 3:03 pm
by infowhsecsti
If You Are Waiting For The Guest To Arrive To Start Delivering Extraordinary Experiences You’ve Already Missed The Boat! Be A Restaurant Hospitality Expert: Learn Customer Experience For Excellent Customer Service! Call 1-860-248-0988 Free Training video: http://youtu.be/3Asxnj1OzTI Customer Service/ Hospitality Coaching For Restaurant Employees. Excellence In Unconventional Customer Service And Superior Tools For Restaurant Waiters Create The Life You Want Using Just Your Job! I’ll Show You How! You will learn how to: ◾Build Great New Relationships! ◾Date More! ◾Be Well Known In Your Community! ◾Receive Preferential Treatment! ◾Work Less! ◾Get Paid More All Using The Same Job You Have […]

Capitalism Camp for Kids

May 22, 2019 @ 11:09 am
by infowhsecsti
Capitalism Camp for Kids Young people love socialism. Can a summer of indoctrination teach little Hermione and Khaleesi to love capitalism?

How Facebook’s Tiny China Sales Floor Helps Generate Big Ad Money

May 22, 2019 @ 7:05 am
by infowhsecsti
How Facebook’s Tiny China Sales Floor Helps Generate Big Ad Money In the southern Chinese city of Shenzhen, Facebook, working with a local partner, has found a way to overcome China’s internet blocks to make ad dollars.

Go Slow to Go Fast | Customer Service Training | Training Videos

May 22, 2019 @ 7:05 am
by infowhsecsti
Customer Service Training Video! Learn Great Customer Service at http://thetonyjohnson.com/ In this video I will share how taking the time to watch your business in action can yield amazing results. If you take the time. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a great day! Leave your thoughts, comments, and questions below! =======================================¬=== […]

Mick Mulvaney’s Master Class in Destroying a Bureaucracy From Within

May 22, 2019 @ 3:04 am
by infowhsecsti
Mick Mulvaney’s Master Class in Destroying a Bureaucracy From Within The C.F.P.B. was created to protect Americans from predatory lenders after the financial crisis. President Trump’s new chief of staff took it apart on his way to White House.

Don’t Argue with Customers: Customer Service Training 101

May 21, 2019 @ 11:12 pm
by infowhsecsti
Hear a real-world story about a store employee who argued with a customer and the result of that argument. Don Crawley brings humanity into the world of technology through keynote speeches, conference breakout sessions, corporate training, online training, books, videos, a blog, and a podcast. His work revolves around people skills for I.T. people, including I.T. customer service, teamwork, communication, and compassionate leadership for I.T. managers and supervisors. Most of Don’s material is created in response to questions and comments he receives from clients, meeting planners, audience members, and Compassionate Geek community members. So, he invites you to SUBSCRIBE and […]

DealBook Briefing: Billionaires Pledge Hundreds of Millions to Save Notre-Dame

May 21, 2019 @ 3:05 pm
by infowhsecsti
DealBook Briefing: Billionaires Pledge Hundreds of Millions to Save Notre-Dame So far two French families have promised 300 million euros, or $339 million, to help rebuild the cathedral.

How to Use Emotional Labor Successfully at Work: Customer Service Training 101

May 21, 2019 @ 3:05 pm
by infowhsecsti
http://www.doncrawley.com Emotional labor is another way of saying “Put on your game face”. In the workplace, people with emotional intelligence are able to use emotional labor to create a positive and uplifting experience for their customers and their co-workers, regardless of how they’re feeling. In this IT customer service tutorial video, author/speaker Don Crawley explains the importance of using emotional labor to ensure IT career success. A Tech Guy Who Understands Both Technology and Customer Service New Home http://www.facebook.com/DonRCrawley Tweets by doncrawley https://www.linkedin.com/in/doncrawley http://www.amazon.com/author/doncrawley

McDonald’s Workers Across the U.S. Stage #MeToo Protests

May 21, 2019 @ 11:06 am
by infowhsecsti
McDonald’s Workers Across the U.S. Stage #MeToo Protests Hundreds of McDonald’s employees rallied to demand that the largest fast food chain in the country do more to combat sexual harassment in the workplace.