Technology Briefing | Hardware: Computer Sciences Profit Rises As Costs Are Cut Computer Sciences Corp reports 36 percent rise in second-quarter profit, to $92.9 million; sales fall 1.2 percent, to $2.73 billion (S)
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What States and Cities Are Doing to Help Small Businesses Local governments have tried a variety of approaches, like wage subsidies and grants, to help small businesses start or stay alive.
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Travelers Feel Pressure At Car Rental Counters Growing number of travelers are feeling pressure at car rental counters; most complaints are related to hard-sell tactics for insurance; photo (M)
Storing Information for Profit A trio of firms is seeking to promote a concept called cloud computing, in which companies keep their corporate data, confidential and otherwise, online.
E-Commerce Report; Companies are tapping into online product forums to identify and fix problems as they arise. Mercury Interactive joins growing number of companies in business-to-business technology sphere by creating online forum where its customers gather to trade tips on fixing problems and utilizing software better; businesses essentially eavesdrop on…
Uber’s New Training Wheels: Testing Bike Sharing in San Francisco The company will start a pilot program that allows targeted users to rent bikes throughout the hilly city.
Atomic Learning now offers Career Skills training. This training series on Over the Rainbow Customer Service was designed to help you gain the confidence and traction that is needed in today’s workplace.
How the I.R.S. Is Trying To Woo Its Customers A LESS scary tax collector? A spokeswoman for the Internal Revenue Service in Hartford, Barbara Shuckra, envisions a kinder, gentler I.R.S. And through a series of public seminars and education programs, her agency has begun a campaign to make Fed…