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The Customer Service Training Institute

5 Ways N.J. Transit Is Failing Commuters

May 4, 2019 @ 7:03 pm
by infowhsecsti
5 Ways N.J. Transit Is Failing Commuters An audit of the transit agency, ordered by Gov. Philip D. Murphy, found a lack of any strategic vision and long list of other problems.

YAKUZA 0 Chika Customer Service Training 2 (Perfect Guide)

May 4, 2019 @ 7:03 pm
by infowhsecsti
https://youtube.com/watch?v=0KtNxGnx_f8

Infosys Built Its Global Machine With Indian Workers. Can It Adjust to Trump’s ‘Hire American’?

May 4, 2019 @ 3:08 pm
by infowhsecsti
Infosys Built Its Global Machine With Indian Workers. Can It Adjust to Trump’s ‘Hire American’? Doing significantly more work in the United States, as the company is being pressured to do, would require an overhaul of its business model and corporate culture.

Customer Service Training. First Impressions Wk. 1 | kaizen.zone

May 4, 2019 @ 11:05 am
by infowhsecsti
Tools to help train your staff to be stellar representatives of your business

Here’s Soylent’s New Product. It’s Food.

May 4, 2019 @ 3:05 am
by infowhsecsti
Here’s Soylent’s New Product. It’s Food. The Silicon Valley food-drink of choice is now a ‘complete nutrition platform.’ The beverage plot thickens.

Top 6 Ways to Get An Angry Customer to Back Down

May 4, 2019 @ 3:05 am
by infowhsecsti
6 Quick tips to help you diffuse anger and create calm with unhappy customers. This video is part our Customer Service Online Learning: https://myragolden.com/customer-service-elearning/

Dental Receptionist Customer Service Training Course | New Patient Phone Call Training |Orthodontist

May 3, 2019 @ 11:07 pm
by infowhsecsti
Here what Smiles in Motion pediatric dentistry has to say about their Receptionist Training Course experience with New Patient Group. This phone training course takes a unique to healthcare approach, emphasizing creating Value and Edification toward the practice and doctors. The patient will appreciate how unique the practice is prior to their first visit. They will purchase dentistry or orthodontic recommendations at higher levels and refer more actively.

Business Highlights

May 3, 2019 @ 11:06 pm
by infowhsecsti
Business Highlights

James Lloyd: Motivational Humorist, Customer Service and Corporate Training Expert, Keynote Speaker

May 3, 2019 @ 7:07 pm
by infowhsecsti
For over twenty-five years, James Lloyd has captivated and inspired audiences on five different continents. He spent eight years as a corporate trainer and motivational speaker for the largest health care benefits company in America. James Lloyd magically engages listeners with his genuine down-home approach: a unique blend of humor, insightful knowledge, contagious enthusiasm, and personal sharing. He plucks his poignant stories from a background rich in training, leadership development, sales, customer service and, as he puts it, “Just good ol’ living.” While memorably weaving this all together, James Lloyd displays a remarkable gift to touch people’s hearts. James Lloyd […]

Always in a Rush, Business Travelers Push for Even Speedier Hotel Services

May 3, 2019 @ 7:07 pm
by infowhsecsti
Always in a Rush, Business Travelers Push for Even Speedier Hotel Services Hotels have started to offer grab-and-go food outlets, short workouts and express beauty treatments.