5 Ways N.J. Transit Is Failing Commuters An audit of the transit agency, ordered by Gov. Philip D. Murphy, found a lack of any strategic vision and long list of other problems.
Infosys Built Its Global Machine With Indian Workers. Can It Adjust to Trump’s ‘Hire American’? Doing significantly more work in the United States, as the company is being pressured to do, would require an overhaul of its business model and corporate culture.
Tools to help train your staff to be stellar representatives of your business
Here’s Soylent’s New Product. It’s Food. The Silicon Valley food-drink of choice is now a ‘complete nutrition platform.’ The beverage plot thickens.
6 Quick tips to help you diffuse anger and create calm with unhappy customers. This video is part our Customer Service Online Learning: https://myragolden.com/customer-service-elearning/
Here what Smiles in Motion pediatric dentistry has to say about their Receptionist Training Course experience with New Patient Group. This phone training course takes a unique to healthcare approach, emphasizing creating Value and Edification toward the practice and doctors. The patient will appreciate how unique the practice is prior to their first visit. They will purchase dentistry or orthodontic recommendations at higher levels and refer more actively.
For over twenty-five years, James Lloyd has captivated and inspired audiences on five different continents. He spent eight years as a corporate trainer and motivational speaker for the largest health care benefits company in America. James Lloyd magically engages listeners with his genuine down-home approach: a unique blend of humor, insightful knowledge, contagious enthusiasm, and personal sharing. He plucks his poignant stories from a background rich in training, leadership development, sales, customer service and, as he puts it, “Just good ol’ living.” While memorably weaving this all together, James Lloyd displays a remarkable gift to touch people’s hearts. James Lloyd […]
Always in a Rush, Business Travelers Push for Even Speedier Hotel Services Hotels have started to offer grab-and-go food outlets, short workouts and express beauty treatments.