In Luxury, What’s Next? Speakers at The New York Times International Luxury Conference were asked about the challenges facing the sector. Here’s what they said.
Certified Master Trainer and Facilitator, Ashish Parnani,PhD* facilitated a Workshop on WOW Customer Service Training – Skills to Serve in Jaipur. He explains three types of services witha an example and the most important of them all. www.ashishparnani.com
With 737 Max, Boeing Wants to Win Back Trust. Many Are Skeptical. Airlines and pilots have been frustrated with the company’s handling of the crisis, including a bungled response to the two crashes.
The St. Lucia Hotel and Tourism Association partnered with Virgin Holidays out of the UK to launch a new training initiative called “Heartfelt Guest Care.” The programme is scheduled to commence here in September. The training aims to provide participants with the knowledge and skills they need to perfect the customer service experience, while also stressing the importance of diversity and inclusion. The SLHTA in collaboration with Virgin Holidays rather than awarding individual scholarships to hospitality employees is instead bringing training to the Caribbean Islands. The training aims to celebrate diversity, and inclusion and teaches participants how to engage and […]
How Huawei Wooed Europe With Sponsorships, Investments and Promises As the Chinese telecommunications giant faces scrutiny over its security, its careful cultivation of European governments and customers is at risk of unraveling.
http://www.doncrawley.com Authenticity has become a popular buzz word. Lots of people talk about authenticity and its importance in relationships, both personal and professional. What does it mean to be authentic? Is there a difference in authenticity in business relationships compared to personal relationships? What is the role of authenticity in the workplace? Learn the answers to these questions and learn how to use authenticity in your career in this IT customer service training video with author and speaker Don R. Crawley.
For Manufacturers, a Complex Mix Can Determine Location While rural areas offer manufacturers some advantages, they can no longer count on lower salaries for workers or finding employees with the skills they need.