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The Customer Service Training Institute

Psst. Kid. Wanna Teach Some Yoga?

April 6, 2019 @ 11:03 pm
by infowhsecsti
Psst. Kid. Wanna Teach Some Yoga? Capitalism won’t rest until every single American has taken yoga teacher training. CorePower is leading the way.

Why Scandinavian Banks’ Clean Reputations Are Threatened by Dirty Money

April 6, 2019 @ 7:05 pm
by infowhsecsti
Why Scandinavian Banks’ Clean Reputations Are Threatened by Dirty Money Once known for prudence, Danske Bank and Swedbank are at the vortex of multifaceted money laundering scandals. Here’s how to make sense of them.

Restaurant Training Video: Food Service and Hospitality Training

April 6, 2019 @ 7:05 pm
by infowhsecsti
See http://www.five-startraining.com. for 16 restaurant seminars, webinars, 12 restaurant manuals, opening assist, consulting, train-trainer & more. Train employees & management for enhanced profits. Get results today! Seminars: customer service, core management training skills, waiter & waitress training, teamwork, & more. Five Star Training offers 20 services.

ETIKA CUSTOMER SERVICE

April 6, 2019 @ 3:03 am
by infowhsecsti
https://youtube.com/watch?v=-un9InOmcD8

Payments Giant Worldpay Targets Growth in Australia and New Zealand

April 5, 2019 @ 11:04 pm
by infowhsecsti
Payments Giant Worldpay Targets Growth in Australia and New Zealand Payments group Worldpay said on Wednesday it was expanding its business in Australia and New Zealand, a new heavyweight disruptor vying for the business of the established payment networks and banks servicing most local firms.

Customer Service Role Playing

April 5, 2019 @ 11:03 pm
by infowhsecsti
Rachel and John show you how to handle an irate customer if you are in the telephone customer service business.

Using Competencies Successfully – Manager, Supervisor, Leadership Training

April 5, 2019 @ 7:03 pm
by infowhsecsti
http://www.serviceskills.com – America’s Premier Online Soft-Skills Training http://www.telephonedoctor.com – Customer Service DVDs, Workshops & Keynotes ServiceSkills is an award-winning eLearning platform that improves the way your team communicates with customers and coworkers. This affordable system delivers world-class skills designed to raise customer satisfaction levels, reduce employee turnover and enhance team communication. Hundreds of skill-driven lessons cover the spectrum of workplace topics such as customer service, sales, team effectiveness, diversity, harassment, bullying, best practices for email, conflict resolution, mentoring, managing and more. The platform features video lessons, quizzes, answer feedback, key point…

Want to Reinvent Your Business? Start With Your Products

April 5, 2019 @ 3:07 pm
by infowhsecsti
Want to Reinvent Your Business? Start With Your Products How to attain smart-product success

IT Customer Service Training: How to End a Call or Visit Gracefully

April 5, 2019 @ 3:06 pm
by infowhsecsti
http://www.doncrawley.com Sometimes, people find it difficult to end conversations gracefully. Even normal, routine conversations can sometimes feel awkward to end. Then, there’s the time when you’re trying to help someone, perhaps an end user, who rambles on and on and won’t stop talking long enough for you even ask a question. Maybe a co-worker has stopped by and just wants to visit. You’ve got other work to do, other calls to take, or a server to configure, but you’re having difficulty ending the call or visit gracefully. You don’t want to be offensive to the other person and you want […]

Strong Services PMI Spotlights a Tale of Two German Economies

April 5, 2019 @ 7:04 am
by infowhsecsti
Strong Services PMI Spotlights a Tale of Two German Economies Employment, prices and backlogs all grew in Germany’s services sector in March, a survey showed, but failed to offset weakness in the manufacturing sector of Europe’s largest economy.