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Why Scandinavian Banks’ Clean Reputations Are Threatened by Dirty Money Once known for prudence, Danske Bank and Swedbank are at the vortex of multifaceted money laundering scandals. Here’s how to make sense of them.
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Payments Giant Worldpay Targets Growth in Australia and New Zealand Payments group Worldpay said on Wednesday it was expanding its business in Australia and New Zealand, a new heavyweight disruptor vying for the business of the established payment networks and banks servicing most local firms.
Rachel and John show you how to handle an irate customer if you are in the telephone customer service business.
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Want to Reinvent Your Business? Start With Your Products How to attain smart-product success
http://www.doncrawley.com Sometimes, people find it difficult to end conversations gracefully. Even normal, routine conversations can sometimes feel awkward to end. Then, there’s the time when you’re trying to help someone, perhaps an end user, who rambles on and on and won’t stop talking long enough for you even ask a question. Maybe a co-worker has stopped by and just wants to visit. You’ve got other work to do, other calls to take, or a server to configure, but you’re having difficulty ending the call or visit gracefully. You don’t want to be offensive to the other person and you want […]
Strong Services PMI Spotlights a Tale of Two German Economies Employment, prices and backlogs all grew in Germany’s services sector in March, a survey showed, but failed to offset weakness in the manufacturing sector of Europe’s largest economy.