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The Customer Service Training Institute

HSBC Signs Deal to Use BlackRock's 'Aladdin' Software Worldwide

March 23, 2019 @ 7:05 am
by infowhsecsti
HSBC Signs Deal to Use BlackRock’s ‘Aladdin’ Software Worldwide HSBC has signed a deal to offer BlackRock’s Aladdin investment management software to the bank’s wealthy customers, in a boost to the U.S. asset manager’s plans to squeeze money from technology by selling it to rivals.

Why Netflix Won’t Be Part of Apple TV

March 23, 2019 @ 3:04 am
by infowhsecsti
Why Netflix Won’t Be Part of Apple TV The first skirmishes have already been fought in what could turn into a tech cold war. “The game is on,” said the Netflix chief executive, Reed Hastings.

Customer care training

March 23, 2019 @ 3:03 am
by infowhsecsti
Why do so many courses only cover the last 20% of the process(smiling and complaint handling)?

Chat Handling Fundamentals

March 22, 2019 @ 11:05 pm
by infowhsecsti
This video is about how to deliver the best possible customer experience in chat interactions. This video is from our customer service online training suite. Learn more at https://myragolden.com/customer-service-elearning/

Aloha Airlines Customer Service Training Videos

March 22, 2019 @ 7:08 pm
by infowhsecsti
https://youtube.com/watch?v=qfAgM-fDZlc

HSBC Signs Deal to Use BlackRock's 'Aladdin' Software Worldwide

March 22, 2019 @ 7:08 pm
by infowhsecsti
HSBC Signs Deal to Use BlackRock’s ‘Aladdin’ Software Worldwide HSBC has signed a deal to offer BlackRock’s Aladdin investment management software to the bank’s wealthy customers, in a boost to the U.S. asset manager’s plans to squeeze money from technology by selling it to rivals.

Customer Service Training – Dealing With Problem Customers

March 22, 2019 @ 3:06 pm
by infowhsecsti
Walter Rogers, CEO of Baker Communications, offers up easy to use customer service training tips to help with difficult customers. Click here to learn more: http://bakercommunications.com/customer-service-solutions.htm

For Sale: This Massive, Obsessive and (Probably) Obsolete VHS Boxing Archive

March 22, 2019 @ 3:06 pm
by infowhsecsti
For Sale: This Massive, Obsessive and (Probably) Obsolete VHS Boxing Archive Forty years of boxing matches — as many as 55,000 individual fights — have been painstakingly preserved in a video archive. In the age of YouTube and cloud storage, is it worth anything?

Rent the Runway Now Valued at $1 Billion With New Funding

March 22, 2019 @ 7:05 am
by infowhsecsti
Rent the Runway Now Valued at $1 Billion With New Funding The company, known for lending designer dresses for special occasions, says its goal is to “create the Amazon Prime of rental.”

Job Roles For Technical Support – BPO,MNC’s,Customer Service,Help Desk

March 22, 2019 @ 3:06 am
by infowhsecsti
Job Roles For Technical Support: Know more about job roles and responsibility in Customer Service. Coming to Technical Support opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Technical Support. Technical support specialist has been one of the huge growing career paths these days. Candidates getting to career in technical support can read through a few details about the same job. A technical support officer is one who offers technical support to users by ways of answering their queries and helping them trouble shoot the problems. They help in maintaining work stations and LAN connections. Technical support […]