Home /

Article

The Customer Service Training Institute

Businesses Strategize to Get Work Done With Fewer Staffers

September 13, 2019 @ 3:07 pm
by infowhsecsti
Businesses Strategize to Get Work Done With Fewer Staffers Using technology to run her practice lets defense attorney Susan Williams give clients the time and attention they need.

SSE Sells UK Retail Energy Unit to Newcomer OVO

September 13, 2019 @ 11:05 am
by infowhsecsti
SSE Sells UK Retail Energy Unit to Newcomer OVO SSE has agreed to sell its British retail energy business to OVO Group for 500 million pounds, catapulting a relative newcomer to a leading role among the country’s electricity suppliers.

Walmart Rolls Out Grocery Delivery Subscription

September 12, 2019 @ 7:19 pm
by infowhsecsti
Walmart Rolls Out Grocery Delivery Subscription Walmart is rolling out a grocery delivery subscription service this fall as it races to gain an advantage in the competitive fresh food business.

Customer Service Training Tip – Taking Initiative to Start a Customer Service Program by Shep Hyken

September 12, 2019 @ 7:17 pm
by infowhsecsti
How do you start a customer service program? Shep Hyken, the customer service speaker, author and training expert explains with a quick 2 minute video tip. For more information about The Customer Focus (the customer service training program) go to http://www.TheCustomerFocus.com

The Formula For Great Customer Experience (Light Series part 1)

September 12, 2019 @ 3:03 pm
by infowhsecsti
How to deliver a great customer experience. Everyone tell you to be customer centric but no one shows you how to do it. We have a formula that helps you give a great customer experience Relevance ( Personalised and meaningful) offer the customer what they want when they need it . Reliability Keep the brand promise Responsiveness ( Listen. Understand. Act.) Listen and listening not with the intent to respond listing to understand. Understanding with the view to act. Convenience ( choice, consistency, and timeliness) Be where the customer needs you .

Customer Service Training Expert Barbara Khozam Empowers Employees

September 12, 2019 @ 11:03 am
by infowhsecsti
http://barbara.khozam.com/free-consultation/ Empower your customer service employees. Rely on their knowledge, skills and compassion to provide your customers with excellent service. Customers will respond to the compassion that employees show. Studies show that feeling cared for is one of the largest factors in customer satisfaction, and it’s what converts customers from simply satisfied to loyal. Barbara is available for speaking engagements to train and inspire your whole team. She also offers one-on-one coaching for professionals looking to learn how to deal better with life’s everyday challenges .To learn more about Barbara’s services and availability, please contact her at: Phone: (888) 525-5925 […]

What’s the right attitude for CUSTOMER SERVICE?

September 12, 2019 @ 7:04 am
by infowhsecsti
#CustomerService Customer service is meeting the needs and desires of any customer. Great customer service begins with a great attitude supported by the competence to exceed customer expectations. This video teaches you about cultivating the right attitude for great customer service in your organisation.

Tech, Freelancers Help Businesses Work With Fewer Staffers

September 12, 2019 @ 7:04 am
by infowhsecsti
Tech, Freelancers Help Businesses Work With Fewer Staffers The continual evolution of technology, particularly business software and apps, has made it possible for small companies to work with fewer staffers. But too much technology may hurt rather than help.

Customer service training

September 11, 2019 @ 7:06 am
by infowhsecsti
Customer service training management development courses in Milton Keynes, Call 01908 673868. For more Information visit : http://www.customerservicetraining1.co.uk/ Address : 2 Highly Grove, Broughton Leys, Milton Keynes, UK Telephone : 0800 6809083

Epstein Looms Over Speech by Billionaire Behind Victoria’s Secret

September 11, 2019 @ 7:05 am
by infowhsecsti
Epstein Looms Over Speech by Billionaire Behind Victoria’s Secret Speaking for the first time publicly about his longtime ties to the disgraced financier, Leslie Wexner condemned deceptions by “people who have secret lives.”