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The Customer Service Training Institute

Customer Support and Customer Service Training Package

April 20, 2019 @ 7:04 pm
by infowhsecsti
www.nit-eg.com customer service and customer support training package for persons with disabilities in Egypt. 50 hours training modules in Arabic are designed and implemented, TOT was held for a set of NGOs in Egypt as well as an e-training CD is designed and implemented fully accessible by blind people. The package covered these knowledge areas: introduction to call centers, interviews, communication skills, active listening skills, probing skills, problem solving skills, telephone skills, negotiations, handling difficult situations, telesales, customer Service and customer relation management.

The Real Stars of the Internet

April 20, 2019 @ 7:04 pm
by infowhsecsti
The Real Stars of the Internet The rater has become the rated.

Customer Service Training

April 20, 2019 @ 11:06 am
by infowhsecsti
Recorded with https://screencast-o-matic.com

Amazon Gives Up on Chinese Domestic Shopping Business

April 20, 2019 @ 11:06 am
by infowhsecsti
Amazon Gives Up on Chinese Domestic Shopping Business The company had long struggled to gain traction in China despite operating there for more than a decade.

The Latest: Weather Service Says Tornado in Ohio Was EF2

April 20, 2019 @ 7:04 am
by infowhsecsti
The Latest: Weather Service Says Tornado in Ohio Was EF2 The Latest on severe weather in the eastern and southern United States (all times local):

Customer Service Training – 3 easy Services Tricks

April 20, 2019 @ 7:03 am
by infowhsecsti
In this video, we talk about 3 service tricks anyone can use to give better customer service. Use this video to help training customer service skills. Customer Service Training regularly gets overlooked when dealing with the day to day grind of operating a Customer Service department. Let me, your GuruToService, help! Here is a quick video to help reinforce the basics of Customer Service. About the Guru: I built teams focused on service, safety, and exceeding service standards in hotels of all caliber. Now, I partner with clients to address their specific service needs. Focusing on Customer Service Training, building […]

ASML Rejects Samsung's Involvement in IP Theft Case With Rival

April 20, 2019 @ 3:04 am
by infowhsecsti
ASML Rejects Samsung’s Involvement in IP Theft Case With Rival ASML Holding NV denied on Wednesday any involvement by its top client Samsung Electronics Co Ltd in an intellectual property theft case between the Dutch chip equipment maker and a competitor.

Samsung Launches ‘Connected Care – Anytime, Anywhere’ to Enhance Customer Care Training and Service

April 19, 2019 @ 11:04 pm
by infowhsecsti
Today, Samsung launched “Connected Care — Anytime, Anywhere” to elevate authorized technician training, meet the service demands for Internet of Things (IoT) connected devices and provide a clear and up-to-the minute communication channel between customers and Samsung authorized service technicians. Read more: https://smsng.news/2XopB7N

How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections – Webinar Sample

April 19, 2019 @ 7:03 pm
by infowhsecsti
This video is a preview from our popular “How to Talk to Customers” on-demand webinar. See the full video here: http://tinyurl.com/zy6w4pl

Blockbuster Video Customer Service Training

April 19, 2019 @ 3:04 pm
by infowhsecsti
An Internal Blockbuster Video Training Video for USA employees, filmed in Dallas. No Copyright Infringement is intended, these videos are purely for preservation of the old VHS Cassettes that. Make sure you rate it, share it, leave comments..etc etc. ———————————————————————————————- This is a Blockbuster training video. FACEBOOK: TWITTER: OFFICIAL SITE: Chris Stuckmann and his wife Sam filmed inside one.