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The Customer Service Training Institute

Customer Service Training – Customer Service Videos – Keeping Your Guests Safe

September 19, 2020 @ 11:05 am
by infowhsecsti
Published on May 23 2015 Customer Service Training Video! Learn Great Customer Service at http://thetonyjohnson.com/ In this video I will share the importance of keeping your Guests safe and how to ensure safety becomes a part of our cultural DNA. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a great day! Leave your thoughts, […]

Positive Scripting in Customer Service

September 19, 2020 @ 7:03 am
by infowhsecsti
This virtual class recording discusses the use of positive statements in dealing with customers– even if you have to convey something negative. Take the quiz here: https://bit.ly/2ZNcgd5 Get the certificate 3 days after completing the quiz.

How Great Customer Service helps Scale your Restaurant Business

September 18, 2020 @ 11:05 pm
by infowhsecsti
This video provides crucial details about the steps you should take to keep your establishment in compliance and up-to-date with the proper training. Get your food safety training from an expert and avoid getting your food establishment closed when the health inspector shows up… https://www.drvinstitute.com. I am Dario Vasquez from DRV Institute of Management. Welcome to my channel where I post videos relevant to present and future business owners about entrepreneurship, restaurant marketing, restaurant management, entrepreneurship, ServSafe Certification for Food service Managers and Owners, food safety and much more. 👇 SUBSCRIBE TO DRV YOUTUBE CHANNEL NOW 👇 https://www.youtube.com/channel/UC8PtVzyaK3pDD66q45dpIFA?sub_confirmation=1 If you […]

Stop making your customers wait | Freshchat

September 18, 2020 @ 3:03 pm
by infowhsecsti
Freshchat is a customer messaging software that helps companies engage customers via chat on their website, in their mobile app, and on social messaging channels like WhatsApp. It can help companies convert website visitors into shoppers, keep customers engaged with notifications and offers, and deliver quick and effective customer service to improve CSAT scores and repeat purchases.

AL SADHAN customer service training.

September 18, 2020 @ 11:05 am
by infowhsecsti
https://youtube.com/watch?v=MPfqoAUQP7U

How to Avoid Roadblocks to Great Customer Service

September 17, 2020 @ 7:02 pm
by infowhsecsti
How do you diagnose and fix obstacles to delivering customer amazement? Watch more customer service tips on ShepTV! (http://www.ShepTV.com) What gets in the way of creating a great customer service experience for you and/or your organization? Is it a process that is clunky, inconvenient and difficult for the customer? Is it people who aren’t properly trained or don’t have the right people skills? It’s easy to ask yourself these questions and self-diagnose your organization, but have you ever asked your people? That’s exactly what my friend and client, Diane K-Nowski, did. Diane is president and regional general manager at Univision. […]

Customer Service Training – Customer Service Videos – Dream Every Day For Your Customers

September 17, 2020 @ 3:05 pm
by infowhsecsti
Published on Mar 14 2015 Customer Service Training Video! Learn Great Customer Service at http://thetonyjohnson.com/ In this video I am going to help you DREAM. That’s right, dream! The best leaders are also the best dreamers. Take the time to dream and innovate everyday for the good your Customers and your Business. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy […]

Online Customer Service Training Preview

September 17, 2020 @ 11:02 am
by infowhsecsti
This video shows portions of the online training program “Customer Service Excellence.” For additional information, visit http://www.businesstrainingworks.com/Course-Directories/Customer-Service-Training-Courses-Directory.html.

pascom Training: pascom Team Call History [english]

September 16, 2020 @ 11:02 pm
by infowhsecsti
Staying on top of and keeping track of all your calls is essential to business productivity and customer service. With pascom, tracking all your calls is easy no matter whether they are direct on your office number or via queues that you are a member of. In this HowTo tutorial, we demonstrate how to use the pascom client to: ► Understand the pascom call history, icons and functions ► Filter and search call histories according to needs ► Access and filter individual queue call histories Useful links: pascom Desktop Client User Guide https://www.pascom.net/doc/en/client-desktop-userguide/call-history pascom Mobile App Guide https://www.pascom.net/doc/en/client-mobile-userguide/call-history ► pascom […]

Now Hiring: Local insurance company hiring 30 customer service representatives

September 16, 2020 @ 11:04 am
by infowhsecsti
Brightway is hiring Customer Service Representatives to start in its new hire training classes slated for October and November.