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The Customer Service Training Institute

IACC Webinar – Learn about IACC Sales & Customer ServiceTraining Webinars

May 16, 2020 @ 3:04 pm
by infowhsecsti
MCA has developed a series of e-learning courses covering the key elements of sales and customer service. During this webinar we will introduce you to the series and highlight how they can provide a much needed on-going training tool to your sales and operations teams. Key take-aways: Understanding of what courses are available How they can best be used for on-going training support Demonstration on access

💻 *Immediate Hires!* Work-From-Home Job. Training starts May 27th | Apply NOW!

May 15, 2020 @ 3:03 pm
by infowhsecsti
🔎 Now hiring work-from-home customer service jobs. Entry level. Paid training, bonus pay, and commissions! Full-time and part-time positons available. Interviewing and hiring immediately for May 27 start date! Watch full video for details, then apply ASAP! ✔ Tired of guessing at getting hired online? Take my digital course! It includes an online job resume and cover letter template. You’ll also get training for how to handle remote interviews! The course makes landing an online job a breeze! 😉 https://delilahabell.teachable.com/p/remote 📌Hot Leads: Job: Current Openings Work from home jobs: 💻 http://www.remoteworklife.co/ ________________________________________________________ 💚FREE DOWNLOAD💚 ⬇️ Download my FREE 10-page work […]

2021 Grand Design Reflection 31MB

May 15, 2020 @ 11:05 am
by infowhsecsti
THANK YOU FOR WATCHING! These are basic introductory tours of some of the top selling RVs around. We take pride in customer service offering a free training class, free RV starter kit, and free night stay on our private orientation campground at our Gassville location. This helps our customers get a good feel for their purchase and time to work out the questions and issues while still at our facility. Great Escapes has a full service RV collision/paint center for whatever life throws at your camper including one of the largest RV wash stations at over 65 feet! We are […]

Protecting Your Brand – Customer Service Training Videos – Tony Johnson

May 15, 2020 @ 7:03 am
by infowhsecsti
Published on Jan 9, 2016 Customer Service Training Video! Learn Great Customer Service at http://thetonyjohnson.com/ In this video I will share the importance of protecting your brand at all times. Live from St. Augustine Florida. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a great day! Leave your thoughts, comments, and questions below! =======================================¬=== […]

We’ll Be Stronger When This is Over

May 14, 2020 @ 7:03 pm
by infowhsecsti
Do you have the right mindset to overcome obstacles? Watch more customer service tips on ShepTV! (http://www.ShepTV.com) I see light at the end of the tunnel. While we’re not back to “business as usual,” we are starting to see business reopen and adapt to a new normal. I’ve made many observations over the past couple months, some of which have found their way into my weekly videos. Here’s another one: With the right attitude, we’ll be stronger when this is over. As I’ve mentioned numerous times in the past, I’m an optimistic, glass-half-full, batteries-included kind of guy. I was reflecting […]

How to Communicate Successfully Using Email Customer Service Training

May 14, 2020 @ 3:07 pm
by infowhsecsti

SageBusinessCloud Paie / Sage Service Paie – Covid-19 – Mise en place de l’activité partielle

May 14, 2020 @ 7:03 am
by infowhsecsti
Retrouvez exeptionnellement le module de formation e learning Sage University. Cette vidéo vous présente la mise en place de l’activité partielle en lien avec les mesures légales gouvernementales liées au Covid 19. Pour plus d’informations, c’est juste ici 👇 👉Suivez-nous sur Twitter (@SageSupportFR) pour ne rien rater de toute l’actualité : https://twitter.com/SageSupportFr Abonnez-vous à la playlist YouTube de votre solution et activez vos notifications 🔊 : https://www.youtube.com/channel/UCDN__s6NLj1vWI3PbNovjQg 💡 Retrouvez des réponses à vos questions via la Base de Connaissance : https://bdc.sage.fr/ 💚 Echangez avec d’autres utilisateurs via Sage City : https://www.sagecity.com/fr/subgrouplist 🔝 Formez-vous via…

How to Handle an Angry or Abusive Customer: Customer Service Training 101

May 14, 2020 @ 3:03 am
by infowhsecsti
https://www.compassionategeek.com Learn five critical success factors for how to handle an angry or abusive customer. Links mentioned in the video: https://www.healthline.com/health/mental-health/how-to-control-anger How to Deal with an Angry Type A Customer How to Deal with an Irate Customer or End User Don Crawley brings humanity into the world of technology through keynote speeches, conference breakout sessions, corporate training, online training, books, videos, a blog, and a podcast. His work revolves around people skills for I.T. people, including I.T. customer service, teamwork, communication, and compassionate leadership for I.T. managers and supervisors. Most of Don’s material is created in response to questions and […]

Give ’em the Pickle! – Free Customer Service Podcast

May 13, 2020 @ 11:03 pm
by infowhsecsti
Watch the video version – http://bit.ly/2FMuWl7 More than just an audio version of our all-time bestselling customer service training film, the Give ’em the Pickle Podcast features excerpts from the film and host commentary that guides listeners through key learning points. This complimentary resource for building customer retention is the perfect follow-up for training done with the Give ’em the Pickle film.

Customer service opportunities

May 13, 2020 @ 7:05 pm
by infowhsecsti
An introduction to Customer Service Traineeship opportunities at PRP Training Ltd