Home /


The Customer Service Training Institute

Crisis Communications: Doing the Right Thing Even When It’s Hard

May 13, 2020 @ 3:03 pm
by infowhsecsti
In business, crises are inevitable; every company will face them. And whether they’re global, regional, or company-wide, they will have an impact on your customers. That’s why, during times of crisis, prioritizing the customer experience is more crucial than ever. So, how can businesses do that? We chatted with Senior Corporate Communications Manager Ellie Flanagan about what crisis communications look like, how to prepare as a company, and why being #CustomerFirst means doing the right thing — even when it’s hard. Subscribe to the HubSpot channel: https://www.youtube.com/user/HubSpot/sub_confirmation=1 ——– Visit HubSpot: http://bit.ly/VisitHubSpot Learn at HubSpot Academy: http://bit.ly/VisitHubSpotAcademy Let’s connect!…

S1 Ep.32 “The Art & Science of Customer Service

May 13, 2020 @ 11:03 am
by infowhsecsti
Host George Dandridge Jr. EA lends his 28 years of sales training and management experience, to the topic of customer service and what it means in the digital age.

Leonardo: Services & Training

May 13, 2020 @ 7:03 am
by infowhsecsti
We are a recognized leading International Support, Service and Training Provider for our products and those of our partners, by building a reputation for delivering an innovative, cost effective full spectrum of support, services, training and through-life solutions for our Customers worldwide https://www.leonardocompany.com/en/services


May 13, 2020 @ 3:03 am
by infowhsecsti
THANK YOU FOR WATCHING! QUICK TIPS TO SAVE YOU A TRIP TO THE DEALERSHIP! These are basic introductory tours of some of the top selling RVs around. We take pride in customer service offering a free training class, free RV starter kit, and free night stay on our private orientation campground at our Gassville location. This helps our customers get a good feel for their purchase and time to work out the questions and issues while still at our facility. Great Escapes has a full service RV collision/paint center for whatever life throws at your camper including one of the […]

customer service informal traders

May 12, 2020 @ 7:06 am
by infowhsecsti
This video is part of Seda’s online training programme for small businesses in South Africa

customer service module 2

May 11, 2020 @ 11:05 pm
by infowhsecsti
This online training video produced by Seda for small businesses is about Business etiquette and professional behavior

Hubspot and the University of New Hampshire Partner to Create a Student-Run Digital Marketing Agency

May 11, 2020 @ 7:06 pm
by infowhsecsti
The University of New Hampshire is working with HubSpot’s Education Partner Program and agency partner, Raka, to connect students with real client work in the classroom. This partnership empowers students to run innovative digital marketing campaigns for credit towards their degrees Education Partner Program: https://academy.hubspot.com/education-partner-program Subscribe to the HubSpot channel: https://www.youtube.com/user/HubSpot/sub_confirmation=1 ——– Visit HubSpot: http://bit.ly/VisitHubSpot Learn at HubSpot Academy: http://bit.ly/VisitHubSpotAcademy Let’s connect! Follow HubSpot on: Facebook: https://www.facebook.com/hubspot/ Instagram: https://www.instagram.com/hubspot/ Twitter: https://twitter.com/HubSpot LinkedIn: https://www.linkedin.com/company/hubspot…


May 11, 2020 @ 3:06 pm
by infowhsecsti
Hi Friends, hopefully we can all start to get back on the floor soon, meanwhile here are a few fun sales & service tips and tricks you can try out! LIKE👍 SUBSCRIBE📢 & COMMENT hugs, Ginny Mae * * *❤FOLLOW ME ON INSTAGRAM: https://www.instagram.com/ginnc/ ❤LIKE, COMMENT, AND SUBSCRIBE Rollin At 5 by Kevin MacLeod Link: https://incompetech.filmmusic.io/song… License: http://creativecommons.org/licenses/b… . . . . . . . Service, Customer Service, customer Service training, Customers, Customer Service Training, customer care, management, good customer service, guest experience, hotel guest, hotel training, service training, customer experience, hotel management, restaurants, restaurant training, restaurant trainer, restaurant expert,…


May 11, 2020 @ 7:03 am
by infowhsecsti
Day 40-42 of UK Lockdown Join the KB Trading Community https://www.kl-trading-consultants.com/ Training Split https://docs.google.com/spreadsheets/d/1kyr5ohfk65_sFR8rJu8iB2lsccb7LxyNW-E_VsJzdnU/edit?usp=sharing Ben Morris’ Channel https://www.youtube.com/channel/UCZKaJWjvdPbbEFe8oD5NiXg Follow us on instagram https://www.instagram.com/kb_trading_/ https://www.instagram.com/sam__kav/ Our recommended broker (using the link below directly supports us and this channel and also gives you priority status on customer service and withdrawal requests) https://my.eurotrader.com/en/register?cmp=6r0c1h3b&refid=1142

Episode 8 – 5 Star Accelerator Challenge (Ghana’s First Customer Service & Hospitality Show)

May 10, 2020 @ 11:14 pm
by infowhsecsti
The Winner of the 5 Star Accelerator Challenge is…. Share with us your thoughts in the comment section below. Get to know more about the our 15 Champs by following us on Instagram @5staracceleratorgh. Don’t forget SHARE, LIKE, COMMENT & SUBSCRIBE! Watch out for the next season! Thanks for watching! The 5 Star Accelerator Challenge is an initiative that aims to provide Guest Service Toolkit s and resources to equip the graduates with much needed guidance on careers paths and making a positive change in customer experience locally .These lucky graduates will be given the opportunity to examine the challenges […]