Home /

Article

The Customer Service Training Institute

ABC of Customer Service Training

May 27, 2019 @ 11:04 am
by infowhsecsti
https://youtube.com/watch?v=smXgBSq7qX0

Patriots Owner Robert Kraft Charged in Florida Prostitution Investigation

May 27, 2019 @ 11:04 am
by infowhsecsti
Patriots Owner Robert Kraft Charged in Florida Prostitution Investigation Robert K. Kraft, the owner of the Super Bowl champion New England Patriots, was charged with two counts of soliciting sex.

Willy Wonka and the Medical Software Factory

May 26, 2019 @ 7:05 pm
by infowhsecsti
Willy Wonka and the Medical Software Factory The engineers at Epic Systems work on a campus full of childish whimsy but also sit in on open-heart surgery. Is this the indulgence of an oddball founder, or a better way to run an I.T. company?

Customer Service Training by Dale Carnegie

May 26, 2019 @ 3:09 pm
by infowhsecsti
Customer Service Training by Dale Carnegie

Customer Service Training – Diffusing Customer Tension

May 26, 2019 @ 3:04 am
by infowhsecsti
https://youtube.com/watch?v=c4hSatzzzps

Customer Service Training – Closing a Conversation

May 25, 2019 @ 11:04 pm
by infowhsecsti
https://youtube.com/watch?v=9pIWLt6hGTI

In Luxury, What’s Next?

May 25, 2019 @ 11:03 pm
by infowhsecsti
In Luxury, What’s Next? Speakers at The New York Times International Luxury Conference were asked about the challenges facing the sector. Here’s what they said.

Anticipatory Customer Service | WOW Customer Service Training | Ashish Parnani | Jaipur

May 25, 2019 @ 7:04 pm
by infowhsecsti
Certified Master Trainer and Facilitator, Ashish Parnani,PhD* facilitated a Workshop on WOW Customer Service Training – Skills to Serve in Jaipur. He explains three types of services witha an example and the most important of them all. www.ashishparnani.com

With 737 Max, Boeing Wants to Win Back Trust. Many Are Skeptical.

May 25, 2019 @ 7:04 pm
by infowhsecsti
With 737 Max, Boeing Wants to Win Back Trust. Many Are Skeptical. Airlines and pilots have been frustrated with the company’s handling of the crisis, including a bungled response to the two crashes.

HOSPITALITY WORKERS UNDERGO CUSTOMER SERVICE TRAINING

May 25, 2019 @ 11:03 am
by infowhsecsti
The St. Lucia Hotel and Tourism Association partnered with Virgin Holidays out of the UK to launch a new training initiative called “Heartfelt Guest Care.” The programme is scheduled to commence here in September. The training aims to provide participants with the knowledge and skills they need to perfect the customer service experience, while also stressing the importance of diversity and inclusion. The SLHTA in collaboration with Virgin Holidays rather than awarding individual scholarships to hospitality employees is instead bringing training to the Caribbean Islands. The training aims to celebrate diversity, and inclusion and teaches participants how to engage and […]