Patriots Owner Robert Kraft Charged in Florida Prostitution Investigation Robert K. Kraft, the owner of the Super Bowl champion New England Patriots, was charged with two counts of soliciting sex.
Willy Wonka and the Medical Software Factory The engineers at Epic Systems work on a campus full of childish whimsy but also sit in on open-heart surgery. Is this the indulgence of an oddball founder, or a better way to run an I.T. company?
Customer Service Training by Dale Carnegie
In Luxury, What’s Next? Speakers at The New York Times International Luxury Conference were asked about the challenges facing the sector. Here’s what they said.
Certified Master Trainer and Facilitator, Ashish Parnani,PhD* facilitated a Workshop on WOW Customer Service Training – Skills to Serve in Jaipur. He explains three types of services witha an example and the most important of them all. www.ashishparnani.com
With 737 Max, Boeing Wants to Win Back Trust. Many Are Skeptical. Airlines and pilots have been frustrated with the company’s handling of the crisis, including a bungled response to the two crashes.
The St. Lucia Hotel and Tourism Association partnered with Virgin Holidays out of the UK to launch a new training initiative called “Heartfelt Guest Care.” The programme is scheduled to commence here in September. The training aims to provide participants with the knowledge and skills they need to perfect the customer service experience, while also stressing the importance of diversity and inclusion. The SLHTA in collaboration with Virgin Holidays rather than awarding individual scholarships to hospitality employees is instead bringing training to the Caribbean Islands. The training aims to celebrate diversity, and inclusion and teaches participants how to engage and […]