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The Customer Service Training Institute

Customer Service Training Video: Tips for changing how the customer sees and remembers you

November 25, 2018 @ 11:13 am
by infowhsecsti
Dam’s latest video: Responding To Offensive Remarks At Work: https://goo.gl/eupSWZ –~– https://goo.gl/KHS6fQ *There’s still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE “BEST OF” DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and FREE communication videos and audios http://www.danoconnortraining.com In this video on EXEMPLARY CUSTOMER SERVICE: USING WORDS THAT YOU WANT PEOPLE TO ASSOCIATE WITH YOU, world-renowned customer service trainer Dan O’Connor shows you how to “plant” words in the minds of your customers so they associate those words with you, your organization, and the type of service that you render. This professional…

Infosys Built Its Global Machine With Indian Workers. Can It Adjust to Trump’s ‘Hire American’?

November 25, 2018 @ 7:03 am
by infowhsecsti
Infosys Built Its Global Machine With Indian Workers. Can It Adjust to Trump’s ‘Hire American’? Doing significantly more work in the United States, as the company is being pressured to do, would require an overhaul of its business model and corporate culture.

CORPORATE VIDEO- Dealing with an Angry Customer Training

November 25, 2018 @ 3:06 am
by infowhsecsti
For more CORPORATE VIDEO scenarios please SUBSCRIBE to our channel and check out the Corporate Video playlists. For Corporate Video enquiries email: jmcfilmco@gmail.com

Customer Service Basics Making Your Customer Say Wow

November 24, 2018 @ 7:30 pm
by infowhsecsti
https://youtube.com/watch?v=u9-bFB_gY-g

Snow Causes Commuter Chaos at Port Authority, Penn Station and on New Jersey Roadways

November 24, 2018 @ 3:11 pm
by infowhsecsti
Snow Causes Commuter Chaos at Port Authority, Penn Station and on New Jersey Roadways The New York metropolitan area was unprepared to deal with a predicted snowfall on Thursday.

Cleveland, Ohio Training Video – Poor Customer Service Satire

November 24, 2018 @ 3:11 pm
by infowhsecsti
Cleveland Video Production company, Cinecraft Productions, produced this award-winning behavior modification video to help demonstrate to retail associates what NOT to do when helping customers.

Customer Service in Training – Sample Call

November 24, 2018 @ 11:09 am
by infowhsecsti
Video created by Sivox This video is about maintaining good customer service in every call that you make. jumpstart your BPO career by learning with us! Call (02) 623 1001 or 0917 563 8919 for details. #TrainingforCallCenter #CallCenterJobApplication #EasyEnglishTraining #BeACallCenterAgent

Fun Ideas for Customer Service Training

November 24, 2018 @ 7:30 am
by infowhsecsti
www.greenrockconnect.com A quick game to help you and your staff gain perspective on what it is your customers expect and would appreciate from you.

Customer Service training – The mindset of the customer service Expert

November 23, 2018 @ 3:06 am
by infowhsecsti
Lesson #6 http://www.epidemicnow.com/ At Epidemic we are on a mission to give ALL business owners the customer service training they need to be successful. This sixth course in the series will teach you the proper mindset of the customer service expert. Few companies realize the incredible importance of providing great customer service all the time. It will make or break your business. Even if you offer the best products at the lowest price, your unresponsive or incompetent handling of customer service can ruin you. Helpful keywords include customer service video, customer service training, listening, educational video, business training video, customer […]

5 Golden Parameters To Follow Before Selecting A CRM Software

November 23, 2018 @ 3:06 am
by infowhsecsti
I often hear people complaining about their CRM software. Most of them claim that it fails to help them interact with their customers. I was always sceptical about what they said, solely because I have seen people turning the tides of their business using a CRM system. I did a bit of research and it didn’t take me much time to discover why some people were unhappy with their CRM software. The systems they opted for were not capable enough to gratify customer requirements. But it would be criminal to blame it on the software. Without a second thought I’d […]