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Customer Service Skills | Online Short Course | Global Training Institute

Customer Service Skills | Online Short Course | Global Training Institute

January 16, 2020 @ 11:05 am
by infowhsecsti

To Gain Instant Access to Your FREE Career Planning Tool Kit, visit http://www.globaltraining.edu.au

Global Training Institute | http://globaltraining.edu.au/
Phone: 1800 998 500 | Email: dir@globaltraining.edu.au

Complete this Customer Service Skills short course, and discover how to:

Define customer service means in relation to all your customers, both internal and external
Recognize how your attitude affects customer service
Identify your customers’ needs
Customer Service Tactics and Techniques

You will gain dozens of essential Customer Service Skills and strategies including:

Establishing Your Attitude
Identifying and Addressing Customers needs
Generating Return Business
Turning Difficult Customers Around
Using Body Language to Your Advantage
In-Person Customer Service
Giving Customer Service over the Phone
Providing Electronic Customer Service
Recovering Difficult Customers
Ten Things You Can Do To WOW Every Time

So, why delay. Register now, gain instant access to your short course online and start straight away…

Customer Service

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