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Customer Service Training: Replace the Danger Phrase: “Our Policy” from Say This! Not that

Customer Service Training: Replace the Danger Phrase: “Our Policy” from Say This! Not that

February 27, 2019 @ 11:04 pm
by infowhsecsti

Effective Communication Skills With Dan O’Connor
Published on Dec 15, 2018
Cyber Monday/Black Friday Sale extended for YouTube until Jan 1: https://www.danoconnortraining.com/vi… Get all Dan’s resources and courses forever and ever –~–
https://goo.gl/KHS6fQ *There’s still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ
FREE “BEST OF” DANGER PHRASES VIDEO: https://goo.gl/rRB1z7

Website and FREE communiction resources: http://www.danoconnortraining.com

In this video CUSTOMER SERVICE TRAINING: OUR POLICY IS. . . . communication expert Dan O’Connor shows you how to avoid seriously aggravating customers by answering their needs with the statement: “Well our policy is. . . .” He tells you why this statement NEVER results in a satisfied customer! And he will give you the right words for this situation–words that will not further irritate an angry customer. This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work.

If you’re looking for professional development training from the world’s best, Dan O’Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of “Tactical Communication Skills Training System” which has revolutionized the communication training industry. For more information, click Dan’s link above, or check out all of his videos, books, audios, and other resources at http://www.danoconnortraining.com/training-resources-communication-skills/

Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at info@danoconnortraining.com or call us at 877-570-1573.

Please like, share, and comment on this video, and make sure to subscribe to get all Dan’s latest videos before the competition does.

For more Communication Skills Training Videos: Dan’s online communication skills training classes, communication training workshops, and communication skills training webinars can be enjoyed live or online anywhere in the world Check out Dan’s online class at http://www.onlinecommunicationtraining.com

Remember, these are not just professional communication skills training videos! Dan’s currently working on his next series, “How to talk to girls,” so make sure to subscribe to be the first to know about that series and all Dan’s upcoming communication videos.

Keep in touch with expert communication trainer Dan O’Connor:
Get all his videos: https://danoconnortraining.com/danoconnorlandinghome//store
Dan’s course: http://www.onlinecommunicationtraining.com/tour  
Facebook: http://www.facebook.com/communicationtraining
Twitter: http://www.twitter.com/evslayer
Blog: http://www.danoconnortraining.com/blog
Linked-In http://www.linkedin.com/company/power-diversity
Pintrest: http://www.pinterest.com/danoconnortrain/
Google+:https://plus.google.com/u/2/b/100199916299031606704/+DanoconnortrainingVideos/posts
YouTube: http://www.youtube.com/powerdiversity
Instagram: https://instagram.com/dandanhesyourman

Make sure to check out Dan’s training resources for the following topics as well:

-English listening skills
-How to read body language
-Communication skills for the telephone
-How to deal with difficult people at work
-Power phrases and danger phrases for work
-Professional telephone skills
-Job interview skills
-How to deliver bad news to a customer
-Communication Skills for Leaders
Dan O’Connor
Grand PooBah
dan@danoconnortraining.com
877-570-1573
701-205-4141

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