Customer Service Training | SGE International
Are you or your business in need of customer service training to better the experience and loyalty of your customers?
Relationships for Service Success is a series of modules that emphasize ideas and skills required for frontline and call center staff to develop relationships with customers as well as increase their advocacy and loyalty to your brand.
This series focuses on understanding and improving essential skills for making first and last impressions, developing appropriate and meaningful conversations, up-selling, cross-selling, and problem resolution.
Additionally, this series offers insight into managing the global customer as well as recovering from stressful customer oriented situations.
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