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Empowerment Customer Service Training Video

Empowerment Customer Service Training Video

February 11, 2019 @ 3:30 am
by infowhsecsti

http://tinyurl.com/ct8ef9o Focuses on the employee being empowered to rectify a negative customer service experience by making the needs of the customer their primary concern. Clarifies responding to customer needs for customer satisfaction, acting within the boundaries of authority, and bending or breaking the rules, when necessary. http://tinyurl.com/ct8ef9o

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