Restaurant Training DVD – “Customer Service Training” – Sample Clip
Do your employees know how to deliver an exceptional customer service experience and know how to react when a difficult situation occurs? This DVD training course teaches employees the skills needed to satisfy customers and encourage them to return. Relatable restaurant scenarios will teach employees how to listen to customer needs, handle difficult situations and demonstrate outstanding service.
Employees learn key elements, such as:
• Being knowledgeable, professional, and attentive
• How to handle an unhappy customer
• Staying focused on the customers
Available in English/Spanish. Running time approximately 18 minutes.
Learn more at ServSafe.com