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162634129X

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

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Product Description

In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer--which ultimately permeates into people's personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that!

Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert's Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.

Product Specifications

Author
John R. Dijulius III
Binding
Hardcover
EAN
9781626341296
EANList
  • 8601420776623 9781626341296
ISBN
162634129X
ItemDimensions
  • 831 hundredths-inches
  • 575 hundredths-inches
  • 85 Hundredths Pounds
  • 75 hundredths-inches
Label
Greenleaf Book Group Press
Languages
  • English, Published English, Original Language English, Unknown
Manufacturer
Greenleaf Book Group Press
MPN
illustrations
NumberOfItems
1
NumberOfPages
200
PackageDimensions
  • 90 hundredths-inches
  • 800 hundredths-inches
  • 85 Hundredths Pounds
  • 600 hundredths-inches
PackageQuantity
1
PartNumber
illustrations
ProductGroup
Book
ProductTypeName
ABIS_BOOK
PublicationDate
2015-01-06
Publisher
Greenleaf Book Group Press
Studio
Greenleaf Book Group Press
Title
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
thecustservtr-20
US