Home / Archives /

Coach

Coach / 9 posts found

Speaker Khanh Trinh Xuan – Training CUSTOMER SERVICE – Mitsubishi Electrics

November 29, 2019 @ 3:04 am
by infowhsecsti
Training KỸ NĂNG PHỤC VỤ KHÁCH HÀNG – CUSTOMER SERVICE, thiết kế và đào tạo riêng cho công ty Mitsubishi Electrics Japan.

Customers को WhatsApp, FaceBook, Emails, नहीं भेजो । Customer Service Tips in Hindi

July 22, 2019 @ 3:04 am
by infowhsecsti
आप हैरान होंगे कि इतने WhatsApp messages, FaceBook posts and Emails भेजने क बावजूद आपकी sales क्यों नहीं बढ़ रहीं । This Selling skills video will tell you the reasons and their solutions. This sales training video is the result of my own experience. The business training and professional training should be regular so keep watching our videos to succeed in your business, job or profession. The language used is Hindi with a blend of Punjabi, Urdu and English. TSMadaan Motivational Speaker | Life Coach | Sales Trainer Follow me at www.Facebook.com/TSMadaan www.Twitter.com/TSMadaan www.Instagram.com/TSMadaan

The Transforming Power of Gratitude: Customer Service Training 101

June 16, 2019 @ 11:03 pm
by infowhsecsti
http://www.doncrawley.com In this IT customer service tutorial video, author and speaker Don R. Crawley talks about the life-changing power of gratitude. Learn how you can develop a personal sense of gratitude to not only improve your customer service skills, but to better every aspect of your life from business relationships to personal relationships including marriage and family life. Learn how the expression of gratitude can bring you inner peace and an abiding sense of calm.

Customer Service: So Help Me, Employee Edition | Training Course

May 13, 2019 @ 3:03 am
by infowhsecsti
http://www.mastery.com/products/coursecatalog/info?courseid=vvisshme_vod Defusing difficult customer situations involves finding solutions for their problems. This Video On Demand illustrates ways to really listen to customers to understand what their problem is and provide great service with creative problem solving. Taking personal responsibility for helping them through whatever difficulty they are having reduces their stress as well as yours and produces a satisfied customer. Using scenarios to illustrate some common customer service challenges, this video training shows the wrong and the right way to approach customer complaints and inquiries. Customer service jobs can be challenging and stressful, but they can also be rewarding when […]

Phenomenal Customer Service – Shep Hyken – Training Video

February 8, 2019 @ 7:06 am
by infowhsecsti
Access the full length version at http://bit.ly/PhenomenalCustomerService or see a full list of our programs at https://seminarsondemand.com/seminars/ In today’s highly competitive marketplace, ordinary interactions will only get you so far. In order to create long-term, secure relationships with your clients and customers, you need to amaze them. In this thoroughly engaging, high content seminar, you’ll learn how to make a great first impression, build rapport, communicate more effectively, exceed expectations, avoid moments of misery and much more. While you’re learning these practical strategies, you’ll be totally entertained with Shep Hyken’s astonishing magic. His philosophy is, “moments of magic don’t just […]

Would You Do Business With You? Customer Service Training Video Preview from Seminars on DVD

February 6, 2019 @ 3:05 am
by infowhsecsti
Access the full length version at http://bit.ly/WouldYouDoBiz or see a full list of our programs at https://seminarsondemand.com/seminars/ Customer service training can positively impact customer retention and is an essential part of any retail, service or sales organization. For more than 20 years, Jane Handly has been a highly sought-after customer service training expert. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal teamwork, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to wow their customers. Customer service training can make […]

How to Use Emotional Intelligence to Improve Customer Service: Customer Service Training 101

January 12, 2019 @ 3:03 pm
by infowhsecsti
http://www.doncrawley.com In this IT customer service tutorial video, IT customer service expert and author Don R. Crawley explains the fundamentals of emotional intelligence. Anyone who deals with customers or end-users occasionally encounters emotionally-charged situations. The skilled tech support person knows how to manage such situations to effect a positive outcome for all parties. In this customer service training video, Don shows how you can use emotional intelligence techniques to recognize emotions, manage your own emotions, and influence the emotions of other people.

Filipino Customer Service Training Consultant and Corporate Trainer Part I

January 3, 2019 @ 3:04 am
by infowhsecsti
One of the best Filipino training consultants and corporate trainers in the Philippines Mr. Myron Sta. Ana entertrains the liaison officers and customer care associates of Cocolife Healthcare, one of the Philippines’ leading health maintenance organizations.

The Secrets Behind Apple’s Great Customer Service

December 20, 2018 @ 7:04 am
by infowhsecsti
Apple stores are typically regarded as providing one of the more pleasant experiences you can find in the retail shopping world. This doesn’t happen by accident. Apple has meticulously planned every little detail of their stores from the physical design, to the customer service the “specialists” provide, which will ultimately make you spend money on their precious products. We spoke with Carmine Gallo, an expert on Apple’s employee training to learn more about the secrets behind the brand’s unique customer service. You can look further into Apple’s ways by reading his book: “The Apple Experience”. ————————————————–…