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Customer Service Skills Training: Replace the Danger Phrases: “Do you want” & “Do you need”

June 10, 2019 @ 7:03 pm
by infowhsecsti
Get Your VIP All-Access Pass Here and access everything for life: https://tinyurl.com/danvippass Please watch: “2 Magic Power Phrases / comebacks for Insulting Bosses, Rude Bosses, Passive-Aggressive Bosses” https://www.youtube.com/watch?v=r7bsqV1BMTc –~– https://goo.gl/KHS6fQ *There’s still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE “BEST OF” DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and FREE communication resources: http://www.danoconnortraining.com In this video on TAG QUESTIONS AND DANGER/POWER PHRASES FOR EXCELLENT CUSTOMER SERVICE, world-renowned communication skills expert Dan O’Connor shows you how to phrase…

Effective Communication Skills Training Video: Deliver Bad News to a Customer (3)

April 18, 2019 @ 7:04 am
by infowhsecsti
Effective Communication Skills With Dan O’Connor Published on Dec 15, 2018 Cyber Monday/Black Friday Sale extended for YouTube until Jan 1: https://www.danoconnortraining.com/vi… Get all Dan’s resources and courses forever and ever –~– https://goo.gl/KHS6fQ *There’s still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE “BEST OF” DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and free resources http://www.danoconnortraining.com In this video on HOW TO DELIVER BAD NEWS Part 3, world-renowned communication skills expert Dan O’Connor shows you how to tell the customer something he/she doesn’t want to hear–in an…

Customer Service Training: Power and Danger Phrases that will help or hurt customer relations

February 10, 2019 @ 7:04 am
by infowhsecsti
Effective Communication Skills With Dan O’Connor Published on Dec 15, 2018 Cyber Monday/Black Friday Sale extended for YouTube until Jan 1: https://www.danoconnortraining.com/vi… Get all Dan’s resources and courses forever and ever –~– https://goo.gl/KHS6fQ *There’s still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE “BEST OF” DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and FREE communication resources: Home WHAT THE POLISHED CUSTOMER SERVICE PERSON SAYS–AND SHOULD NOT SAY! Our computers are slow?? Don’t say that! Expert professional effective communication corporate trainer and motivational keynote speaker…

Customer Service Training Video: Tips for changing how the customer sees and remembers you

November 25, 2018 @ 11:13 am
by infowhsecsti
Dam’s latest video: Responding To Offensive Remarks At Work: https://goo.gl/eupSWZ –~– https://goo.gl/KHS6fQ *There’s still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE “BEST OF” DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and FREE communication videos and audios http://www.danoconnortraining.com In this video on EXEMPLARY CUSTOMER SERVICE: USING WORDS THAT YOU WANT PEOPLE TO ASSOCIATE WITH YOU, world-renowned customer service trainer Dan O’Connor shows you how to “plant” words in the minds of your customers so they associate those words with you, your organization, and the type of service that you render. This professional…