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Technology Briefing | Hardware: Computer Sciences Profit Rises As Costs Are Cut

January 16, 2020 @ 11:04 pm
by infowhsecsti
Technology Briefing | Hardware: Computer Sciences Profit Rises As Costs Are Cut Computer Sciences Corp reports 36 percent rise in second-quarter profit, to $92.9 million; sales fall 1.2 percent, to $2.73 billion (S)

Customer Service Training Success Story: Lynnie

January 16, 2020 @ 7:03 pm
by infowhsecsti
Lynnie Walker of Methodist Senior Services talks about the results their company has seen from the training designed by http://www.RedCarpetLearning.com. Dedicated to helping companies create customer delight, the team at Red-Carpet Learning Systems, Inc. provides excellent customer service skills training and more! Listen to the story behind our company and hear from some of our clients. Learn about how we can help your team roll out the red carpet for your customers by visiting our website at http://www.RedCarpetLearning.com. Did you like this video? Be sure to comment below and SUBSCRIBE to our channel. Red-Carpet Learning Systems, Inc. is a team […]

What States and Cities Are Doing to Help Small Businesses

January 16, 2020 @ 3:21 pm
by infowhsecsti
What States and Cities Are Doing to Help Small Businesses Local governments have tried a variety of approaches, like wage subsidies and grants, to help small businesses start or stay alive.

Customer Service Skills | Online Short Course | Global Training Institute

January 16, 2020 @ 11:05 am
by infowhsecsti
To Gain Instant Access to Your FREE Career Planning Tool Kit, visit http://www.globaltraining.edu.au Global Training Institute | http://globaltraining.edu.au/ Phone: 1800 998 500 | Email: dir@globaltraining.edu.au Complete this Customer Service Skills short course, and discover how to: Define customer service means in relation to all your customers, both internal and external Recognize how your attitude affects customer service Identify your customers’ needs Customer Service Tactics and Techniques You will gain dozens of essential Customer Service Skills and strategies including: Establishing Your Attitude Identifying and Addressing Customers needs Generating Return Business Turning Difficult Customers Around Using Body Language to Your Advantage In-Person…

Travelers Feel Pressure At Car Rental Counters

January 16, 2020 @ 11:04 am
by infowhsecsti
Travelers Feel Pressure At Car Rental Counters Growing number of travelers are feeling pressure at car rental counters; most complaints are related to hard-sell tactics for insurance; photo (M)

Storing Information for Profit

January 16, 2020 @ 3:04 am
by infowhsecsti
Storing Information for Profit A trio of firms is seeking to promote a concept called cloud computing, in which companies keep their corporate data, confidential and otherwise, online.

E-Commerce Report; Companies are tapping into online product forums to identify and fix problems as they arise.

January 15, 2020 @ 7:06 pm
by infowhsecsti
E-Commerce Report; Companies are tapping into online product forums to identify and fix problems as they arise. Mercury Interactive joins growing number of companies in business-to-business technology sphere by creating online forum where its customers gather to trade tips on fixing problems and utilizing software better; businesses essentially eavesdrop on…

Uber’s New Training Wheels: Testing Bike Sharing in San Francisco

January 15, 2020 @ 6:59 pm
by infowhsecsti
Uber’s New Training Wheels: Testing Bike Sharing in San Francisco The company will start a pilot program that allows targeted users to rent bikes throughout the hilly city.

Customer Service Training

January 15, 2020 @ 6:57 pm
by infowhsecsti
Atomic Learning now offers Career Skills training. This training series on Over the Rainbow Customer Service was designed to help you gain the confidence and traction that is needed in today’s workplace.

How the I.R.S. Is Trying To Woo Its Customers

January 15, 2020 @ 3:04 am
by infowhsecsti
How the I.R.S. Is Trying To Woo Its Customers A LESS scary tax collector? A spokeswoman for the Internal Revenue Service in Hartford, Barbara Shuckra, envisions a kinder, gentler I.R.S. And through a series of public seminars and education programs, her agency has begun a campaign to make Fed…