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customer service skills / 64 posts found

Customer Service Training – Customer Service Training Videos – 6 Fundamentals of Great Service

January 17, 2020 @ 11:05 pm
by infowhsecsti
Published on Dec 2 2015 Customer Service Training Video! Learn Great Customer Service at http://recipeforservice.net/ In this video I will share the 6 Canons (or fundamentals) of Customer Service. These service basics will help you train your team to deliver great service and DELIGHT your CUSTOMERS. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for […]

Customer Service Skills | Online Short Course | Global Training Institute

January 16, 2020 @ 11:05 am
by infowhsecsti
To Gain Instant Access to Your FREE Career Planning Tool Kit, visit http://www.globaltraining.edu.au Global Training Institute | http://globaltraining.edu.au/ Phone: 1800 998 500 | Email: dir@globaltraining.edu.au Complete this Customer Service Skills short course, and discover how to: Define customer service means in relation to all your customers, both internal and external Recognize how your attitude affects customer service Identify your customers’ needs Customer Service Tactics and Techniques You will gain dozens of essential Customer Service Skills and strategies including: Establishing Your Attitude Identifying and Addressing Customers needs Generating Return Business Turning Difficult Customers Around Using Body Language to Your Advantage In-Person…

Overcoming Obstacles: Customer Service Training 101

December 21, 2019 @ 3:04 am
by infowhsecsti
http://www.doncrawley.com There are obstacles everywhere we turn. That’s just part of life. Learning how to deal with obstacles, regardless of the source, is a key to successfully working with customers and, frankly, to living life successfully. In this video, you’ll hear stories about two average people who overcame terrific obstacles.

Five Keys to Success as a Compassionate Geek: Customer Service Training

December 10, 2019 @ 11:08 pm
by infowhsecsti
http://www.doncrawley.com Learn five keys to success as a compassionate geek in this customer service training tutorial. Sometimes, technical people feel that people skills are too difficult to learn or something a person is born with. In this customer service tutorial, IT author and speaker Don Crawley explains five practical, down-to-earth steps that will help ensure success on the journey to becoming a compassionate geek.

Top 5 Customer Relationship Management Tools for Car Dealers

November 30, 2019 @ 7:04 pm
by infowhsecsti
To connect with your customer you have to listen. Listen in now as Chris and Jeremy talk about the top five customer relationship tools designed to put you in the right place and keep your drive moving forward. This is more than just customer relationship management and team motivation. This is customer service training and dealer management. It’s picking up speed and it’s only here on the Service Drive Revolution with Chris Collins.

Customer Service Skills: Managing Your Tone of Voice – from Shaun Belding

November 27, 2019 @ 3:04 am
by infowhsecsti
Tone of voice is the most neglected skill in customer service training, coaching and personal development. Strange, since we all know that “It’s not what you say, but how you say it” is true (although what you say is pretty important too). Managing your tone of voice is critical if you interact with customers over the telephone – whether you work in customer service in a call center or it’s just part of your normal workday. It’s particularly important in the first few seconds of a telephone conversation.

How To Give Better Customer Service Skills (Service Mindset) – Livestream

November 19, 2019 @ 11:04 pm
by infowhsecsti
How to give better customer service skills. Service mindset livestream. Customer service mindset training. Give great customer service. My wife’s store: https://www.norily.com/ Come join the conversation and help us bring more humanness to this digitalness: https://www.professornez.com PODCAST: https://www.professornez.com/podcast CONNECT with me on LinkedIn: https://www.linkedin.com/in/professornez/ NEED HELP? WANNA WORK WITH ME? Fill this outl: https://www.linkedin.com/profinder/pro/professornez?trk=d_flagship3_nav LIFE CHANGING ONLINE COURSES (Subscribers Only): 1. Job Search In The Digital Age: SUBSCRIBER DISCOUNT LINK: https://www.udemy.com/job-search-in-the-digital-age-from-resume-to-linkedin/?couponCode=DREAMJOB 2. Writing Stripped To The Bone:…

What Happened To Good Customer Service?

October 20, 2019 @ 11:03 pm
by infowhsecsti
What Happened To Good Customer Service? I got attitude in the public library today from a librarian. I exptect attitude from the ladies at the DMV but NOT the library. -~-~~-~~~-~~-~- Please watch: “Broken People In Call Centers” -~-~~-~~~-~~-~-

Customer Service Training: 2 Minute Video by 90 Day Guru

September 20, 2019 @ 3:05 am
by infowhsecsti
http://www.90dayguru.com – Looking for some new customer service training ideas? Watch this short Customer Service Training video for 3 tips that will improve customer service skills. This final video in the customer service skills training series offers 3 proven strategies that you can implement right away.

Customer Service Trainees Testimonials

September 17, 2019 @ 7:03 pm
by infowhsecsti
For more information click: Customer Service Management Certification