Published on Dec 2 2015 Customer Service Training Video! Learn Great Customer Service at http://recipeforservice.net/ In this video I will share the 6 Canons (or fundamentals) of Customer Service. These service basics will help you train your team to deliver great service and DELIGHT your CUSTOMERS. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for […]
To Gain Instant Access to Your FREE Career Planning Tool Kit, visit http://www.globaltraining.edu.au Global Training Institute | http://globaltraining.edu.au/ Phone: 1800 998 500 | Email: firstname.lastname@example.org Complete this Customer Service Skills short course, and discover how to: Define customer service means in relation to all your customers, both internal and external Recognize how your attitude affects customer service Identify your customers’ needs Customer Service Tactics and Techniques You will gain dozens of essential Customer Service Skills and strategies including: Establishing Your Attitude Identifying and Addressing Customers needs Generating Return Business Turning Difficult Customers Around Using Body Language to Your Advantage In-Person…
http://www.doncrawley.com There are obstacles everywhere we turn. That’s just part of life. Learning how to deal with obstacles, regardless of the source, is a key to successfully working with customers and, frankly, to living life successfully. In this video, you’ll hear stories about two average people who overcame terrific obstacles.
http://www.doncrawley.com Learn five keys to success as a compassionate geek in this customer service training tutorial. Sometimes, technical people feel that people skills are too difficult to learn or something a person is born with. In this customer service tutorial, IT author and speaker Don Crawley explains five practical, down-to-earth steps that will help ensure success on the journey to becoming a compassionate geek.
To connect with your customer you have to listen. Listen in now as Chris and Jeremy talk about the top five customer relationship tools designed to put you in the right place and keep your drive moving forward. This is more than just customer relationship management and team motivation. This is customer service training and dealer management. It’s picking up speed and it’s only here on the Service Drive Revolution with Chris Collins.
Tone of voice is the most neglected skill in customer service training, coaching and personal development. Strange, since we all know that “It’s not what you say, but how you say it” is true (although what you say is pretty important too). Managing your tone of voice is critical if you interact with customers over the telephone – whether you work in customer service in a call center or it’s just part of your normal workday. It’s particularly important in the first few seconds of a telephone conversation.
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What Happened To Good Customer Service? I got attitude in the public library today from a librarian. I exptect attitude from the ladies at the DMV but NOT the library. -~-~~-~~~-~~-~- Please watch: “Broken People In Call Centers” -~-~~-~~~-~~-~-
http://www.90dayguru.com – Looking for some new customer service training ideas? Watch this short Customer Service Training video for 3 tips that will improve customer service skills. This final video in the customer service skills training series offers 3 proven strategies that you can implement right away.
For more information click: Customer Service Management Certification