Chapter 2: Origin and Ancient Hospitality The word “hospitality”. Origin & Meaning. Soul of hospitality & ancient customs Introduction “A soul of hospitality and a heart of humanity is a house of love, peace, freedom, liberty & justice.” Auliq Ice. Hospitality zone. Middle Eastern ancient hospitality. An Introduction to Middle Eastern Ancient Hospitality. Quick Quiz – Video: The Bedouin Lifestyle Do you know the Hospitality limitation in Arab (Islam) traditions?, they are two. Inspiration real-life story: Mubarak Bin London. Inspired host/guest stories. Both stories are presented in the class by the facilitator: *Arabic Break *Lost and nowhere to go The […]
This video is about Customer Service Training Role Play
#animation #imperfect This was the story of me going to McDonalds and getting absolute terrible customer service.
Hereby presenting yet another video which was originally a Power Point Presentation prepared by me for general usage by the HR’s during “Training and Develpoment Sessions” and also for those who wish to understand about Customer Service Training. If you wish to receive the editable PPT or have a specific topic in mind, please mail me at email@example.com. Music: https://www.bensound.com
www.WrightChat.com Welcome to WrightChat. In this video you will learn three keys to accomplishing on every new patient phone call. Here at WrightChat we specialize in customer service, hospitality and sales fundamentals and apply our expertise to converting more phone calls and website visitors into new clients for your business. We teach customer service, hospitality and sales to business owners across the world and our expertise ensures a better experience for your #1 asset … your clients. It also ensures better conversion, profit and revenue for your business. We can handle all incoming calls on your behalf in a fully […]
Introduction: MODULE ONE CHAPTER ONE. Introduction to TTQS Model The hospitality industry is service-intensive and consequently relies heavily on its human resources. For a whole Organization to operate smoothly, it needs the full involvement of all staff from all departments/business units. Together Towards Quality Service, is an important innovative customer service training that is not only about on how to deliver quality service, but is equally important, is about empowering the roles of individual professionals like yourself, by learning the main 4 Sections of TTQS Model, namely; HOSTS QUALITY-SERVICE PRODUCTS, all focusing on GUESTS. Enhancing these 4 sections that are […]
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