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Is it worth to pay for Customer Service training? | Carla Carvalho Dias | TEDxXardíndoPosío

September 14, 2020 @ 3:03 pm
by infowhsecsti
For years and years companies struggle to get the best customer service they can! All companies around the world go through this obstacle over and over again and then the question comes up: Why is there always more terrible Customer Service stories than Good ones? Why are we not doing it right if we already know how important this is? This is a problem that people have asked Carla to solve for the past 25 years. In this talk you will have access to data and 4 second videos that proves the origin of bad customer service and the reason […]

Assertiveness Training Video “An Angry Customer” Sub-Optimal Response

August 17, 2020 @ 11:07 am
by infowhsecsti
When someone is angry or upset enough to call an organization to complain, it is usually not because he or she enjoys doing so. The person is typically looking for an acceptable solution to his or her problem, or at least a reasonable forward course of action to help perhaps partially remedy the situation. An effective call-taker is therefore best-served to… Read more at http://blog.readytomanage.com/dealing-fairly-assertively-upset-angry-customer/ _________________________________________________________ This video training clip is from the ReadyToManage e-Learning program “Building your Assertiveness Skills,” available at http://store.readytomanage.com/store/p/2-Assertiveness-An-RSB-eLearning-Course.aspx This pair of vignettes (one sub-optimal…

Rico Correia Presents Achieving Standards of Excellence | Customer Service Training

August 2, 2020 @ 7:05 am
by infowhsecsti
This is excerpt of presentation on customer service to over 300 staff and employees of major theater.

Certificate of Education & training with FREE Customer Service Training

July 12, 2020 @ 3:03 pm
by infowhsecsti
This video is about learning to become a trainer and improving your communications skills. You can kick start your training career by completing and official trainer qualification with us. The Certificate in Education and Training is the replacement for the PTTLLS qualification which is a mandatory criteria for all those wishing to work in the UK in Teaching and Training. This qualification is recognised by Adult Colleges, Schools and further Training Providers teaching in Employability. On this course you will learn various skills to support you in your teaching career. Further Information Excellence Training & Coaching is currently specialising in […]

Teamwork and Customer Service Training Barbados – Free Tips

June 7, 2020 @ 11:07 am
by infowhsecsti
Get motivated with these free tips on life mastery. Improve Profitability, Please Your Customers and Energize your Staff with Action in Mind corporate training services. View here a short movie featuring participants from “A Winning Attitude” personal development, communication and leadership course in Barbados. Hear the benefits you will gain professionally from this Course. Visit actioninmind.org to arrange “A Winning Attitude” for your work place. AIM offers online corporate services in human resources, hiring, conflict resolution, customer service training, leadership training and teamwork workshops. See www.actioninmind.org for more information.

Customer Service Training – Customer Service Training Videos – The Reflective Nature of Team

April 21, 2020 @ 3:06 am
by infowhsecsti
Published on Sep 27, 2015 Customer Service Training Video! Learn Great Customer Service at http://recipeforservice.net/ In this video I discuss the reflective nature of the team and how they will treat the Customer the way that you treat them. Leadership matters! If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a great day! Leave your […]

Canon Installation and Training Professional Services | Reliable Office Solutions – Long

January 14, 2020 @ 11:03 pm
by infowhsecsti
The Canon Installation & Training Professional Services Team offers a variety of installation and training services to dealers and their customers. Equipped with the latest technologies and systems, the Canon Installation & Training Professional Services team has the field expertise and training to support your every customer need. We know you want nothing more than a satisfied customer, with the Canon Installation & Training Professional Services Team by your side we are dedicated to making that happen. For more information on Canon Service and Support, please visit: https://Canon.us/6urh8

Canon Installation and Training Professional Services | Reliable Office Solutions

January 14, 2020 @ 3:03 am
by infowhsecsti
The Canon Installation & Training Professional Services Team offers a variety of installation and training services to dealers and their customers. Equipped with the latest technologies and systems, the Canon Installation & Training Professional Services team has the field expertise and training to support your every customer need. We know you want nothing more than a satisfied customer, with the Canon Installation & Training Professional Services Team by your side we are dedicated to making that happen. For more information on Canon Service and Support, please visit: https://Canon.us/6urh10

Canon Installation and Training Professional Services | Reliable Office Solutions – Short

January 13, 2020 @ 11:22 pm
by infowhsecsti
The Canon Installation & Training Professional Services Team offers a variety of installation and training services to dealers and their customers. Equipped with the latest technologies and systems, the Canon Installation & Training Professional Services team has the field expertise and training to support your every customer need. We know you want nothing more than a satisfied customer, with the Canon Installation & Training Professional Services Team by your side we are dedicated to making that happen. For more information on Canon Service and Support, please visit: https://Canon.us/6urh9

What do you say? – Customer Services Training Video

January 3, 2020 @ 7:05 am
by infowhsecsti
This video is about Customer Service and conflict management. It discusses various qualities needed to be effective with customer services. It is a highlight extract from recent training delivered whilst on my travels delivering. It will enable the listener to invariably develop and give enhancements to their communications tools. This video is excellent food for thought for those who want to improve their communications. I hope you enjoy! Excellence Training & Coaching Services If your would like to book Vikas to speak and deliver a course or seminar then please contact: Mobile :07932604705 Email: vikas@siatrainingsolutions.com