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hospitality / 71 posts found

Recognition Is Rocket Fuel for Your Culture and Growth | Customer Service Training With Tony Johnson

September 8, 2020 @ 7:06 am
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I share four tips for powerful recognition. Be timely, specific, and tie back to your goals. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a […]

Innovative Customer Service Training – #TTQSModel – IHG Madina

August 29, 2020 @ 7:03 am
by infowhsecsti
Customerized intro for IHG Madina. Intercontinental Al Hijra Intercontnatal Madinah Dar Iman Crown Plaza hotels and resorts. Together Towards Quality Service, is an important innovative customer service training that is not only about on how to deliver quality service, but is equally important, is about empowering the roles of individual professionals like yourself, by learning the main 4 Sections of TTQS Model, namely; HOSTS QUALITY-SERVICE PRODUCTS, all focusing on GUESTS. Enhancing these 4 sections that are based on customer-centric culture, by upscaling hosts’ professionalism, be open-minded on a paradigm shift, and understand your guests better by mastering economy experience. You […]

Customer Service Training – Howard Openshaw – The Unique Collection

August 20, 2020 @ 7:03 am
by infowhsecsti
Interview with Howard Openshaw, Director of Training and Quality Assurance of The Unique Collection of Hotels & Resorts WWW.BRANDNOW.ASIA For information about Marketing/PR services in Thailand contact: pacharee@brandnow.asia

Customer Service Training: Being Engaged

August 13, 2020 @ 7:05 pm
by infowhsecsti
What’s better than being than being nice? Being engaged. This video explains.

Growing Your Sales Through Customer Experience (CX) | Customer Service Training With Tony Johnson

August 13, 2020 @ 3:04 am
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share how to care for your team and customers in this post covid world. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a […]

A. Innovative Customer Service Training. TTQS Model. Marble Arch Hotel

August 9, 2020 @ 11:05 am
by infowhsecsti
Customized intro for Marble Ach Hotel in Nairobi, Kenya. Together Towards Quality Service, is an important innovative customer service training that is not only about on how to deliver quality service, but is equally important, is about empowering the roles of individual professionals like yourself, by learning the main 4 Sections of TTQS Model, namely; HOSTS QUALITY-SERVICE PRODUCTS, all focusing on GUESTS. Enhancing these 4 sections that are based on customer-centric culture, by upscaling hosts’ professionalism, be open-minded on a paradigm shift, and understand your guests better by mastering economy experience. You will learn how to relate between ancient and […]

THE ULTIMATE CUSTOMER SERVICE SPECIALIST TRAINING SERIES

August 3, 2020 @ 7:03 am
by infowhsecsti
Are you in the Restaurant industry or another form of customer service? Are you unsatisfied with the team you work with? Are you unhappy with your tips? Do you want to make more Money? If so, you are in the right place.

Connecting Your Customers to Your Brand | Customer Service Training Videos | Tony Johnson

July 28, 2020 @ 3:04 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share how to connect your customers to your brand – reinforcing customer centricity through employee behaviors. Align your strategy to your customer needs to ensure you are keeping customers at the center of your thinking. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in […]

B. Introduction to Innovative Customer Service Training Modules – #TTQSModel

July 23, 2020 @ 3:03 am
by infowhsecsti
Few take away; Empower customer-centric team: Today’s hospitality industry demands employees who make decisions and can take responsibility and being responsible for their actions. TTQS training will open the doors of empowerment and responsible customer-centric teams who deliver quality services and make a real difference in hospitality working culture. Professionalism & consistency: The key to putting together a base of loyal guests/customers is simple: provide quality service in an efficient and well-mannered. Your customer-centric team will be well prepared and understood the importance of staying sharp in how they do their jobs, and being mindful of consistency, meeting guest’s expectations […]

A. Innovative Customer Service Training – Bon Hotels – Sunshine Enugu

July 22, 2020 @ 3:07 pm
by infowhsecsti
Customized Intro for BON Hotels – Sunshine Enugu, Nigeria. Together Towards Quality Service, is an important innovative customer service training that is not only about on how to deliver quality service, but is equally important, is about empowering the roles of individual professionals like yourself, by learning the main 4 Sections of TTQS Model, namely; HOSTS QUALITY-SERVICE PRODUCTS, all focusing on GUESTS. Enhancing these 4 sections that are based on customer-centric culture, by upscaling hosts’ professionalism, be open-minded on a paradigm shift, and understand your guests better by mastering economy experience. You will learn how to relate between ancient and […]