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Inspiration / 9 posts found

Certificate of Education & training with FREE Customer Service Training

July 12, 2020 @ 3:03 pm
by infowhsecsti
This video is about learning to become a trainer and improving your communications skills. You can kick start your training career by completing and official trainer qualification with us. The Certificate in Education and Training is the replacement for the PTTLLS qualification which is a mandatory criteria for all those wishing to work in the UK in Teaching and Training. This qualification is recognised by Adult Colleges, Schools and further Training Providers teaching in Employability. On this course you will learn various skills to support you in your teaching career. Further Information Excellence Training & Coaching is currently specialising in […]

What Do They Want, How? – Sales and Customer Service Training Video Preview from Seminars on DVD

June 13, 2020 @ 3:07 pm
by infowhsecsti
Access the full length version at http://bit.ly/WhatDoTheyWantHow or see a full list of our programs at https://seminarsondemand.com/seminars/ Most salespeople and service professionals use the spray and pray approach. They conduct business in a predictable, methodical manner with every prospect or customer, treating them all pretty much the same. The fact is, everybody has a unique way in which they like to be treated, and Dr. Nate Booth shows you how to uncover what’s most important to each individual you deal with. In this basic and profound program, you’ll learn the importance of discovering what people want, and exactly how they […]

2018 LEAD Award Winner – Smart Games Club. Best Customer Service Leadership Training Program

April 26, 2020 @ 7:06 am
by infowhsecsti
Congratulations to all award recipients of the 2018 LEAD Awards! For more information visit www.LEAD2018.com

Elaine Allison – Customer Service Expert, Getting to Resolve – Speakers Bureau of Canada

March 15, 2020 @ 11:02 am
by infowhsecsti
http://speakerscanada.com/elaine-allison “Elaine Allison, (CSP) is known as a Customer Care Advocate and is an international keynote speaker; trainer, consultant and author of the bestselling book The Velvet Hammer: PowHERful Leadership Lessons for Women Who Don’t Golf. Elaine is passionate on transforming companies and organizations via modern customer service strategies to be number one in their industry. You can expect happier customers who return more often, recommend you to all their friends, higher revenues, a larger share of the market, and a stronger company. With extremely successful results in helping organizations become #1 in Customer Care – Elaine delivers powerful keynotes […]

Elaine Allison – Customer Service Expert | Keynote speaker & Trainer – Speakers Bureau of Canada

March 15, 2020 @ 7:06 am
by infowhsecsti
http://speakerscanada.com/elaine-allison “Elaine Allison, (CSP) is known as a Customer Care Advocate and is an international keynote speaker; trainer, consultant and author of the bestselling book The Velvet Hammer: PowHERful Leadership Lessons for Women Who Don’t Golf. Elaine is passionate on transforming companies and organizations via modern customer service strategies to be number one in their industry. You can expect happier customers who return more often, recommend you to all their friends, higher revenues, a larger share of the market, and a stronger company. With extremely successful results in helping organizations become #1 in Customer Care – Elaine delivers powerful keynotes […]

Customer Service Success and Leadership – Guest Focus – Customer Service Training

December 3, 2019 @ 7:03 pm
by infowhsecsti
Published on Jul 3 2017 Customer Service Training Video! Learn Great Customer Service at http://thetonyjohnson.com/ In this video I will share a personal story about my move and what I learned about Customer service from the Guest POV. Also, we will discuss how to optimize your supply chain and delivery methods for maximum Customer satisfaction. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight […]

Free Customer Service Training Video from Ron Kaufman: Up Your Service, Lift Me Up

May 30, 2019 @ 11:03 pm
by infowhsecsti
Visit http://bit.ly/aUoYNf for free tips from the world’s top experts! More than 3 million people around the world have had their businesses transformed by Customer Service Guru Ron Kaufman’s courses and workshops. In this upbeat seminar, Ron imparts the same customer service strategies and techniques he teaches in his workshops. Apply those strategies to create your own superior service culture, improve communication with clients and uplift customer relationships! Get on the Fastest, Easiest route to Achieving Health, Wealth, and Happiness! Learn from over 300 Online Video Seminars from the World’s Greatest Personal Development Experts, Speakers and Authors. Visit http://bit.ly/aUoYNf to […]

How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections – Webinar Sample

April 19, 2019 @ 7:03 pm
by infowhsecsti
This video is a preview from our popular “How to Talk to Customers” on-demand webinar. See the full video here: http://tinyurl.com/zy6w4pl

Phenomenal Customer Service – Shep Hyken – Training Video

February 8, 2019 @ 7:06 am
by infowhsecsti
Access the full length version at http://bit.ly/PhenomenalCustomerService or see a full list of our programs at https://seminarsondemand.com/seminars/ In today’s highly competitive marketplace, ordinary interactions will only get you so far. In order to create long-term, secure relationships with your clients and customers, you need to amaze them. In this thoroughly engaging, high content seminar, you’ll learn how to make a great first impression, build rapport, communicate more effectively, exceed expectations, avoid moments of misery and much more. While you’re learning these practical strategies, you’ll be totally entertained with Shep Hyken’s astonishing magic. His philosophy is, “moments of magic don’t just […]