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Introduction to Customer Service

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Importance Of Training and Development for Customer Service

March 19, 2019 @ 11:03 am
by infowhsecsti
Know more about the Importance Of Training and Development for Customer Service. Enrol for online Customer service courses at Brentwood Open Learning College: http://www.bolc.co.uk. Training and development is a foundation in promoting a customer service philosophy.Experience shows that training and development not only helps organisations be more flexible, proactive and customer focused in the face of fierce competition, but it is also a prime motivational tool.In selecting the most appropriate training and development techniques for the target audience, there is a need to recognize that different people have different learning styles and that the training and development methods adopted must […]