Home / Archives /

Management

Management / 97 posts found

Customer Service Training – Customer Service Training Videos – Inspiring Great Service

September 23, 2020 @ 7:03 am
by infowhsecsti
Published on Jul 13, 2014 Customer Service Training Video! Learn Great Customer Service at http://recipeforservice.net/ Most folks know what makes up great customer service, yet many businesses struggle to provide it. Why? It may just be a matter of force of will. In this video I will show you how to deliver! If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy […]

Customer Service Training – Customer Service Videos – Dream Every Day For Your Customers

September 17, 2020 @ 3:05 pm
by infowhsecsti
Published on Mar 14 2015 Customer Service Training Video! Learn Great Customer Service at http://thetonyjohnson.com/ In this video I am going to help you DREAM. That’s right, dream! The best leaders are also the best dreamers. Take the time to dream and innovate everyday for the good your Customers and your Business. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy […]

Customer Service Training Program

September 15, 2020 @ 11:07 am
by infowhsecsti
The ACC customer service training program aims to improve product knowledge, explore the factors that influence the purchasing decision, introduce the selection room and understand effective use of sales aides.

ClickUp for Customer Service (advanced)

September 11, 2020 @ 7:05 am
by infowhsecsti
Take your customer service skills to the next level in this advanced ClickUp webinar! Here, you’ll learn how to monitor teammates’ efficiency in reports, delegate workload, automate ticket resolution workflows, and much more. Want to create more, faster? Get started here: https://app.clickup.com/ Connect with our team. Reach us at https://clickup.com/help Reach us at Facebook: https://bit.ly/2Ntmpmd Reach us at Twitter: https://bit.ly/2Cw2PET Check out our Doc Page: https://bit.ly/2OQyuq2 Check out our Blog: https://bit.ly/2AHKqBd

Sales Training Techniques for Beginners in Customer Service

August 31, 2020 @ 3:05 pm
by infowhsecsti
This sales training video will teach you techniques that can increase your sales by 14 percent! Help your sales team and customer service team learn how to increase sales and grow your business by learning these sales training techniques for beginners in customer service. Check out our webinar about how to automate your follow up here: https://event.webinarjam.com/register/3/2o6vvby Learn more about Mission Suite: https://www.themissionsuite.com/ Register for a Mission Suite Demo: https://www.themissionsuite.com/resources/demo-webinars/ Get social: Facebook: https://www.facebook.com/missionsuite LinkedIn: https://www.linkedin.com/missionsuite Instagram: http://instagram.com/missionsuite Music: A Quiet Celebration; Dustin Ransom; 00882718598; https://app.soundstripe.com/artists/396

Training video – Customer Service Good practice

August 17, 2020 @ 3:04 pm
by infowhsecsti
Use this training video to learn new skills whilst seeing common problems resolved. see the full video at www.yajit.com

Assertiveness Training Video “An Angry Customer” Sub-Optimal Response

August 17, 2020 @ 11:07 am
by infowhsecsti
When someone is angry or upset enough to call an organization to complain, it is usually not because he or she enjoys doing so. The person is typically looking for an acceptable solution to his or her problem, or at least a reasonable forward course of action to help perhaps partially remedy the situation. An effective call-taker is therefore best-served to… Read more at http://blog.readytomanage.com/dealing-fairly-assertively-upset-angry-customer/ _________________________________________________________ This video training clip is from the ReadyToManage e-Learning program “Building your Assertiveness Skills,” available at http://store.readytomanage.com/store/p/2-Assertiveness-An-RSB-eLearning-Course.aspx This pair of vignettes (one sub-optimal…

Rico Correia Presents Achieving Standards of Excellence | Customer Service Training

August 2, 2020 @ 7:05 am
by infowhsecsti
This is excerpt of presentation on customer service to over 300 staff and employees of major theater.

Customer Service Training – Problem Resolution

July 16, 2020 @ 11:03 pm
by infowhsecsti
How do you know that you can be a Customer Sever? You must have two basic abilities to actually be a Customer Server. This video explains.

Business Friendly Customer Service | Training Course

July 4, 2020 @ 11:09 am
by infowhsecsti
http://www.mastery.com/products/coursecatalog/info?courseid=tdocbfcs_vod Businesses lose millions of dollars every year because of poor customer service. The Telephone Doctor presents this Video On Demand training and explains how to provide personal, caring and friendly customer service in a businesslike, friendly manner. Viewers learn the importance of keeping a smile in your voice and maintaining a high energy level when handling telephone calls all day long. The video shows scenarios for problem solving and displaying empathy in difficult or unpleasant situations. The training emphasizes how to avoid “emotional leakage” by regaining your professional composure, shifting gears emotionally, taking a deep breath, smiling and then […]