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Motivation / 16 posts found

Customer Service – The Lost Art in Healthcare

January 23, 2020 @ 7:06 pm
by infowhsecsti
Are you ready to take your career in healthcare to the next level in 2020? http://bit.ly/3aptpgF Customer Service – The Lost Art in Healthcare Visit my website: http://gregtoddtv.com/ Register to my Free Mentoring Group: http://mentorwithgreg.com Like my Facebook Page: http://facebook.com/theptbuilder Follow me on Instagram and twitter: @gregtoddpt Visit my website: http://gregtoddpt.com/

Customer Service Success and Leadership – Guest Focus – Customer Service Training

December 3, 2019 @ 7:03 pm
by infowhsecsti
Published on Jul 3 2017 Customer Service Training Video! Learn Great Customer Service at http://thetonyjohnson.com/ In this video I will share a personal story about my move and what I learned about Customer service from the Guest POV. Also, we will discuss how to optimize your supply chain and delivery methods for maximum Customer satisfaction. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight […]

Customer Service Attitude Test – What are you like on bad days?

October 9, 2019 @ 7:03 am
by infowhsecsti
Jeff Mowatt shares tips on how to convey a positive attitude – even when dealing with customers who are tired, rushed, and stressed. ABOUT HALL OF FAME BUSINESS SPEAKER, JEFF MOWATT: When it comes to customer service expertise, Jeff didn’t just read the book – he wrote it! He’s the author of the best-selling business books, Becoming a Service Icon in 90 Minutes a Month and Influence with Ease. He heads his own training company and has written and produced 13 self-study coaching tools. His Becoming a Trusted Advisor column has been syndicated and featured in over 200 business and […]

Last Resort Game Zone – Customer Service Training

September 15, 2019 @ 11:15 pm
by infowhsecsti
Customer Service Training – customized by Servicexcellence

The Formula For Great Customer Experience (Light Series part 1)

September 12, 2019 @ 3:03 pm
by infowhsecsti
How to deliver a great customer experience. Everyone tell you to be customer centric but no one shows you how to do it. We have a formula that helps you give a great customer experience Relevance ( Personalised and meaningful) offer the customer what they want when they need it . Reliability Keep the brand promise Responsiveness ( Listen. Understand. Act.) Listen and listening not with the intent to respond listing to understand. Understanding with the view to act. Convenience ( choice, consistency, and timeliness) Be where the customer needs you .

Sales & Customer Service Training Video with Peter Glen

June 29, 2019 @ 7:07 pm
by infowhsecsti
Watch the complete program and over 350 more for $99 a year ($8.25 a month) when you subscribe to Trainflix®: https://www.mytrainflix.com/. There is only one Peter Glen. Funny, sincere, retail expert, and motivational speaker… Do you need to motivate and inspire your employees to higher levels of sales and service? Are you looking for good ideas to make your customers happier? Are you looking for a way to deal with angry customers? If you are, then you need Adventures in Sales, Service and Self-Esteem. You’ll be entertained with animation, music and effects with author and speaker Peter Glen. Learn Peter’s […]

The Transforming Power of Gratitude: Customer Service Training 101

June 16, 2019 @ 11:03 pm
by infowhsecsti
http://www.doncrawley.com In this IT customer service tutorial video, author and speaker Don R. Crawley talks about the life-changing power of gratitude. Learn how you can develop a personal sense of gratitude to not only improve your customer service skills, but to better every aspect of your life from business relationships to personal relationships including marriage and family life. Learn how the expression of gratitude can bring you inner peace and an abiding sense of calm.

5 Common Mistakes Service Advisors Make – David Lewis

June 13, 2019 @ 3:03 am
by infowhsecsti
Cars need maintenance but, who really wants to spend time in the dealership taking care of them? David Lewis & Associates In-Dealership Training will help you better understand your customer. Visit our website www.davidlewis.com to learn more. Follow us on: Facebook – https://www.facebook.com/davidlewisan… Twitter – @DavidLewis_DLA Instagram – @davidlewisandassociates

Customer Service Training is a Waste of Time

May 6, 2019 @ 11:07 am
by infowhsecsti
Managers, supervisors and team leaders need to experience the training undergone by their staff and then support the training outcomes by daily on the job coaching.

How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections – Webinar Sample

April 19, 2019 @ 7:03 pm
by infowhsecsti
This video is a preview from our popular “How to Talk to Customers” on-demand webinar. See the full video here: http://tinyurl.com/zy6w4pl