If you work involves customer service or contact with customers this video is meant for you! Meet Ron the Rhino, Gerrit the Gazelle and Benny the Bird. They share their experiences with customer service and customer focus. For lectures and workshops contact Maarten Colijn Professional Capital Cell: +316 246 702 34 Office: +311 020 538 40 Mail: firstname.lastname@example.org Linkedin: https://nl.linkedin.com/in/maartencolijn/nl
Managers, supervisors and team leaders need to experience the training undergone by their staff and then support the training outcomes by daily on the job coaching.
Odds are that your service sucks. Bigger odds are that your people are either rude or defensive. And your job as a business person, as a sales person, as a business owner, as an executive is to make sure that every single person in your company understands that to serve is to rule! That’s a five thousand year old proverb. Your job is to answer the phone with a live human being, even if it costs a few extra buck to do it. We do it. I’ve been doing it for 25 years. I have an answering service to answer […]
Originally shot on location at On Cue Store #6036 in Ironwood, MI on VHS-C and edited with 2 VCR’s, this film premiered in early 1997. Huge shout out goes to Tom Quimby on this one. Without a doubt, the most amazing boss EVER!
PREVIEW ONLY – NOT FOR TRAINING. Keeping customers is as important as getting them. This training video demonstrates a simple method for dealing effectively with angry customers. First, deal with the person; then, deal with the problem. This program shows how to deal with customers who are face-to-face and over the telephone.
An Internal Blockbuster Video Training Video for USA employees, filmed in Dallas. No Copyright Infringement is intended, these videos are purely for preservation of the old VHS Cassettes that. Make sure you rate it, share it, leave comments..etc etc. ———————————————————————————————- This is a Blockbuster training video. FACEBOOK: TWITTER: OFFICIAL SITE: Chris Stuckmann and his wife Sam filmed inside one.
A video training module advising and instructing on best practice guidelines and skills for ensuring good customer service.
PhonePRO explains the importance of having a great Customer Service Reputation. PhonePRO is a business to business training company that can equip your staff with skills that will increase employee morale and create a more satisfying customer experience. Whether you are looking to improve your staff customer service, sales, team building, communication styles, or leadership skills, our practical, proven techniques will raise your level of service and make your company stand out from the rest! Check out our trainers in action! We would love to chat about how we can help you meet your training goals! Give us a call […]
Why do so many courses only cover the last 20% of the process(smiling and complaint handling)?