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Blazing Service customer service training program

August 19, 2019 @ 11:03 pm
by infowhsecsti
An overview of Blazing Service®, a blended customer service skills training program, with built-in assessment, tracking and reporting tools. Blazing Service consists of six customizable two-hour segments, designed to help your customer-facing employees develop interpersonal and problem-solving skills, see issues through the customer’s eyes, reduce customer defections, defuse angry customers, recommend system improvements where needed and build long-term customer loyalty. Learn more at www.netspeedlearning.com/blazingservice

HOW TO USE MY VIDEOS | CUSTOMER SERVICE TRAINING

August 19, 2019 @ 11:03 am
by infowhsecsti
Hi friends, in this video I talk about how to impliment the techniques I have been talking about. It is up to you to make the magic happen. I hope you get success form the tips and tricks! If you like this video, give it a 👍 & SUBSCRIBE! Leave me a comment regarding anyting you wouyld like me to touch on! Thank you for watching! hugs, GInny Mae * * * * *❤FOLLOW ME ON INSTAGRAM: https://www.instagram.com/ginnc/ ❤LIKE, COMMENT, AND SUBSCRIBE .Music from https://filmmusic.io “Acid Trumpet” by Kevin MacLeod (https://incompetech.com) License: CC BY (http://creativecommons.org/licenses/b…) . . . . . […]

Working Wardrobes’ Customer Service Training Program

August 13, 2019 @ 3:03 pm
by infowhsecsti
Working Wardrobes has been helping jobseekers get back to work since 1990. The non-profit finds gently worn business clothes from community donations, as well as offering courses to give clients the skills they need to get a job. Garden Grove TV3 reporter John Briginshaw brings you the story.

SERVING & SELLING A CUP OF COFFEE | RESTAURANT SERVICE TRAINING

August 12, 2019 @ 3:03 pm
by infowhsecsti
Hi Friends, I love the details! and serving a cup of coffee is no different. In this video I have some tips and tricks for selling and serving a cup of coffee. I hope you can use them- to up your service game! Thank you for watching! Remember to like and subscribe! Give me a comment if you have questions regarding service- let me know where you are from! hugs, Ginny Mae *❤FOLLOW ME ON INSTAGRAM: https://www.instagram.com/ginnc/ ❤LIKE, COMMENT, AND SUBSCRIBE .Music from https://filmmusic.io “Acid Trumpet” by Kevin MacLeod (https://incompetech.com) License: CC BY (http://creativecommons.org/licenses/by/4.0/) . . . . . . […]

Abusive Customers: Customer Service Training : Low Cost Rewards for Problem Customers

August 12, 2019 @ 11:03 am
by infowhsecsti
Learn how and why its beneficial to offer low cost rewards to problem customers with expert retail sales management advice in this free online customer service video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer Service Training Tip – Starting Over by Shep Hyken

August 10, 2019 @ 3:03 pm
by infowhsecsti
A short customer service tip from Shep Hyken’s best-selling book, “The Cult of the Customer.” This two minute video is about taking initiative and “Starting Over.” You are only as good as the last customer’s experience. Shep is a customer service expert and the Chief Amazement Officer (CAO) of Shepard Presentations. As a professional speaker and author, Shep helps companies build loyal relationships with their customers and employees. For more information about Shep Hyken and The Cult of the Customer, visit http://www.Hyken.com or call (314) 692-2200. For customer service training information go to http://www.TheCustomerFocus.com.

Abusive Customers: Customer Service Training : Improving Customer Service With Workshops & Seminars

August 6, 2019 @ 3:06 am
by infowhsecsti
Learn how workshops and seminars can help improve a company’s customer service with expert retail sales management advice in this free online customer service video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer service call center tips -Part 1

August 3, 2019 @ 7:03 pm
by infowhsecsti
Outsourcing is routinely used by companies to bring products and services to their customers. In recent years this includes handling customer service, warranty claims and follow up questions. Many call centers and customer service centers in India, Pakistan, the Philippines and other countries have sprung up in response to demand for these services for US and other english speaking customers. Understanding each other is key to resolving the problems. In this video we reveal 4 areas where the call center person can lead the caller so that (a) the interaction is pleasant (b) both people understand each other (c) the […]

Customer Service Training or Service Education. What’s the difference By Ron Kaufman

July 19, 2019 @ 7:04 am
by infowhsecsti
http://www.UpYourService.com – http://www.RonKaufman.com Training requires clear instructions and delivers consistent service. Education builds a workforce that can think, decide and act in a variety of service situations. Ron Kaufman is the New York Times bestselling author of “UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet”, and is the founder of UP! Your Service. This new culture assessment tool may be useful for you and your team: “Do You Have an Uplifting Service Culture?”. It’s available at no cost at http://www.UpYourService.com/assessment Visit http://www.UpliftingService.com to read more about Ron’s book and access free chapters, resources, […]

Customer Service Basics : The Importance of Customer Satisfaction

July 17, 2019 @ 7:05 pm
by infowhsecsti
Make sure customers are always happy and satisfied with expert training tips in this free online customer service training video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC