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skills / 24 posts found

Discover Canity’s Online Customer Service Training

May 20, 2019 @ 11:03 am
by infowhsecsti
The days of dragging your team along to seminars and training courses are over! Canity offers short, bite-sized training videos that your team can watch any time, anywhere. Create your free Canity training account now at https://www.canity.com/

Customer Service Training Tips : How to Be Personal in Customer Service

May 1, 2019 @ 3:05 pm
by infowhsecsti
Remind yourself to be personal with customers with expert training tips in this free online customer service training video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer Service Training

April 19, 2019 @ 7:03 am
by infowhsecsti
A video training module advising and instructing on best practice guidelines and skills for ensuring good customer service.

Customer Service Training Tips : It’s Okay to Say ‘I Don’t Know’ in Customer Service

March 31, 2019 @ 3:03 am
by infowhsecsti
Learn how to say “I don’t know” when dealing with a customer with expert training tips in this free online customer service training video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer Service Training Tips : The Importance of Business Knowledge in Customer Service

March 28, 2019 @ 11:06 am
by infowhsecsti
Learn why it’s important to have knowledge of the business for customer service with expert training tips in this free online customer service training video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer Service Training Tips : How to Show Customers Appreciation

March 12, 2019 @ 11:22 pm
by infowhsecsti
Make sure your customers know that their business is valued with expert training tips in this free online customer service training video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer Service Training Tips : Explaining Customer Service

March 12, 2019 @ 3:03 pm
by infowhsecsti
Learn about customer-oriented service with expert training tips in this free online customer service training video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer Service Training Tips : How to Have Proper Etiquette at Work

March 9, 2019 @ 11:04 am
by infowhsecsti
Learn how displaying proper etiquette will show that you are dedicated to customer service with expert training tips in this free online customer service training video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer Service Training Tips : How to Follow Up with Customers

February 24, 2019 @ 11:08 pm
by infowhsecsti
Learn how to stay in touch with customers to show that you care about them after they’re gone with expert training tips in this free online customer service training video clip. Expert: Pamela Unruh Bio: Pamela Unruh has been working in the customer service industry for nearly twenty years. She has a great amount of experience on the subject, and has been a corporate trainer in the field. Filmmaker: Reel Media LLC

Customer Service – A GOOD example of customer service

February 23, 2019 @ 7:09 am
by infowhsecsti
Stephen Harrison of Riverside training group acts out reasonably GOOD customer service. This video is produced by TDM and funded by LSIS as part of a Flexibility and Innovation Fund to cover skills gaps in the West Midlands in 10 key Business Critical Areas. More information on these can be found on the blog: http://wbl-online.org.uk/blog