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Soft skills training / 24 posts found

Chapter 8: Paradigm. Innovative Customer Service Training. TTQS Model. Hospitality Industry

June 25, 2020 @ 7:04 pm
by infowhsecsti
Join me in this unique Journey to Empower Your Skills. What Are These Soft Skills? Emotional Intelligence. (Self-awareness, Self-regulation, Motivation, Empathy, Social skills.) Communication Skills. Problem Solving Skills. Leadership Skills. Creativity. Teamwork. Adaptability. Work ethic. After Studying this Chapter, you be able to: o Define Paradigm and personal paradigm components that made up our system of thoughts. o Discuss social paradigms and differentiate between personality and character ethics. o Explain how our behaviours and attitudes are not the only answers to see the world differently. o Explain the paradigm shift and why it’s important in customer service. The word “Paradigm” […]

Chapter Six: Innovative Customer Service Training. Exceed Guests Expectations. TTQS Model.

June 13, 2020 @ 7:07 pm
by infowhsecsti
Together Towards Quality Service, is an important innovative customer service training that is not only about on how to deliver quality service, but is equally important, is about empowering the roles of individual professionals like yourself, by learning the main 4 Sections of TTQS Model, namely; HOSTS QUALITY-SERVICE PRODUCTS, all focusing on GUESTS. This video is just an introduction of Chapter 6: Exceed Guests Expectations – Triple P’s. After Studying full Chapter, you be able to: Explain how you can meet and exceed guest expectations. Discuss how you can avoid high expectations from guests. Describe how guest experience is related […]

Customer Service Development Program | ASL Training & Consultancy Sdn Bhd

April 25, 2020 @ 3:04 am
by infowhsecsti
Customer Service Development Program | ASL Training & Consultancy Sdn Bhd ——————— Program Objectives: – Identify & understands types of customers – Increase human (personnel) performance & limitation – Identify & understand personal profile/type And many more… ——————— DISCLAIMER: This is just a generic program outline. The program objectives & training outline MUST be customized based on clients background and needs. Our consultant will help your organization to identify the gaps and needs to design a new program outline. ——————— Click here for more details: Customer Service Development Program…

Customer Service Excellence | ASL Training & Consultancy Sdn Bhd

April 24, 2020 @ 11:05 am
by infowhsecsti
Customer Service Excellence | ASL Training & Consultancy Sdn Bhd ——————— This two-day interactive program is designed to help participants understand the importance of delivering consistently, high-quality, customer service and focusing on “keeping the customer happy” and the program will also deal with the importance of team work “keeping everyone happy at workplace” ———————- Click here for more details: Customer Service Excellence ——————— DISCLAIMER: This is just a generic program outline. The program objectives & training outline MUST be customized based on clients background and needs. Our consultant will help your…

Testimoni Pertama Peserta Program Frontline & Customer Service | ASL Training & Consultancy Sdn Bhd

March 23, 2020 @ 7:03 am
by infowhsecsti
Testimoni Pertama Peserta Program Frontline & Customer Service | ASL Training & Consultancy Sdn Bhd ——————— Jangan lupa melanggan (subscribe) kami untuk lebih lagi! Layari laman web kami di http://www.asl-solutions.com/ E-mel: icare@asl-solutions.com Jumpa Kami di jaringan Media Sosial yang lain: 1) Facebook: https://www.facebook.com/ASLTrainingDesk 2) Twitter: https://www.twitter.com/ASLTraining 3) Linkedin: https://www.linkedin.com/in/asl-training-3973749b 4) Google Plus: https://plus.google.com/+ASLResourcesTrainingConsultancyShahAlam/posts ——————— || The Art of Adventure for Lifelong Learning || ——————— Related Search: ASL…

Customer Service Training: 5 Yah-Yah(s) in Customer Service from that Training Guy

February 16, 2020 @ 7:05 am
by infowhsecsti
Customer service tips and training. There are some attitudes and ideas that will “awesomeize” customer service. Yeah…”aweseomize” customer service. Totally made up word as if you couldn’t tell. Join That Training Guy, Jeremy (JER) Dunlap, from WHOLE Training Solutions Institute offers quick hits/thoughts on customer service in this multi-part conversational series. www.WHOLETSI.com #CustomerService #TrainingDevelopment #Serving

Customer Service Training: 5 Yah-Yah(s) in Customer Service from that Training Guy

February 16, 2020 @ 3:03 am
by infowhsecsti
Customer service tips and training. There are some attitudes and ideas that will “awesomeize” customer service. Yeah…”aweseomize” customer service. Totally made up word as if you couldn’t tell. Join That Training Guy, Jeremy (JER) Dunlap, from WHOLE Training Solutions Institute offers quick hits/thoughts on customer service in this multi-part conversational series. www.WHOLETSI.com #CustomerService #TrainingDevelopment #Serving

Customer Service Training: 5 No-No(s) in Customer Service from that Training Guy

February 12, 2020 @ 7:05 pm
by infowhsecsti
Customer service tips and training. There are some attitudes and ideas that will destroy customer service. Yeah…destroy customer service. Join That Training Guy, Jeremy (JER) Dunlap, from WHOLE Training Solutions Institute offers quick hits/thoughts on customer service in this multi-part conversational series. www.WHOLETSI.com #CustomerService #TrainingDevelopment #Serving

Customer Service Training: 5 No-No(s) in Customer Service from that Training Guy

February 12, 2020 @ 3:07 am
by infowhsecsti
Customer service tips and training. There are some attitudes and ideas that will destroy customer service. Yeah…destroy customer service. Join That Training Guy, Jeremy (JER) Dunlap, from WHOLE Training Solutions Institute offers quick hits/thoughts on customer service in this multi-part conversational series. www.WHOLETSI.com #CustomerService #TrainingDevelopment #Serving

Customer Service Training: 5 No-No(s) in Customer Service from that Training Guy

February 11, 2020 @ 11:05 pm
by infowhsecsti
Customer service tips and training. There are some attitudes and ideas that will destroy customer service. Yeah…destroy customer service. Join That Training Guy, Jeremy (JER) Dunlap, from WHOLE Training Solutions Institute offers quick hits/thoughts on customer service in this multi-part conversational series. www.WHOLETSI.com #CustomerService #TrainingDevelopment #Serving