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Speaker / 9 posts found

12 MINUTE DEMO – Nancy Friedman, Keynote speaker – Customer Service Expert.

July 26, 2020 @ 3:05 am
by infowhsecsti
http://www.NancyFriedman.com or call 800.882.9911 for a free info packet. Customer Service expert Nancy Friedman is a gifted motivational business speaker with a proven track record. Nancy has been delivering her powerful motivational programs to audiences since 1983. The valuable information Nancy offers her audiences has helped set the standards for corporations and associations across the country. Nancy specializes in giving “how to” techniques based on real world experience…techniques she has shared with companies world wide to increase service skills and gain a competitive edge. Nancy is one of the most ‘brought back’ speakers at conferences & corporate meetings; having been […]

Certificate of Education & training with FREE Customer Service Training

July 12, 2020 @ 3:03 pm
by infowhsecsti
This video is about learning to become a trainer and improving your communications skills. You can kick start your training career by completing and official trainer qualification with us. The Certificate in Education and Training is the replacement for the PTTLLS qualification which is a mandatory criteria for all those wishing to work in the UK in Teaching and Training. This qualification is recognised by Adult Colleges, Schools and further Training Providers teaching in Employability. On this course you will learn various skills to support you in your teaching career. Further Information Excellence Training & Coaching is currently specialising in […]

New Patient Customer Service – Dental Staff Training Video

May 23, 2020 @ 7:08 am
by infowhsecsti
New Patient Visit – Dental Staff Training Video Teaser http://www.frontofficerocks.com

The New Normal | The Great Service Comeback Episode #1 | Customer Service Training

April 8, 2020 @ 7:03 pm
by infowhsecsti
We all love a comeback – and we are poised for an amazing one as we think about coming out on the other side of the Coronavirus outbreak. What will you do differently because of our “new normal” and how will you prepare for the uptick in service as social distancing ends? I’d like to help. These strategies are great for retail, restaurants, small businesses, grocery stores, department stores, and fitness. This series is ideal for any manager, leader, supervisor, or executive who wants to drive great service and tremendous sales growth. Let’s connect to talk live about your customer […]

Speaker Khanh Trinh Xuan – Training CUSTOMER SERVICE – Mitsubishi Electrics

November 29, 2019 @ 3:04 am
by infowhsecsti
Training KỸ NĂNG PHỤC VỤ KHÁCH HÀNG – CUSTOMER SERVICE, thiết kế và đào tạo riêng cho công ty Mitsubishi Electrics Japan.

Customer Service Training Tip – Starting Over by Shep Hyken

August 10, 2019 @ 3:03 pm
by infowhsecsti
A short customer service tip from Shep Hyken’s best-selling book, “The Cult of the Customer.” This two minute video is about taking initiative and “Starting Over.” You are only as good as the last customer’s experience. Shep is a customer service expert and the Chief Amazement Officer (CAO) of Shepard Presentations. As a professional speaker and author, Shep helps companies build loyal relationships with their customers and employees. For more information about Shep Hyken and The Cult of the Customer, visit http://www.Hyken.com or call (314) 692-2200. For customer service training information go to http://www.TheCustomerFocus.com.

How to Talk to Customers: Empathy, Tone and Making Personal Emotional Connections – Webinar Sample

April 19, 2019 @ 7:03 pm
by infowhsecsti
This video is a preview from our popular “How to Talk to Customers” on-demand webinar. See the full video here: http://tinyurl.com/zy6w4pl

Phenomenal Customer Service – Shep Hyken – Training Video

February 8, 2019 @ 7:06 am
by infowhsecsti
Access the full length version at http://bit.ly/PhenomenalCustomerService or see a full list of our programs at https://seminarsondemand.com/seminars/ In today’s highly competitive marketplace, ordinary interactions will only get you so far. In order to create long-term, secure relationships with your clients and customers, you need to amaze them. In this thoroughly engaging, high content seminar, you’ll learn how to make a great first impression, build rapport, communicate more effectively, exceed expectations, avoid moments of misery and much more. While you’re learning these practical strategies, you’ll be totally entertained with Shep Hyken’s astonishing magic. His philosophy is, “moments of magic don’t just […]

Filipino Customer Service Training Consultant and Corporate Trainer Part I

January 3, 2019 @ 3:04 am
by infowhsecsti
One of the best Filipino training consultants and corporate trainers in the Philippines Mr. Myron Sta. Ana entertrains the liaison officers and customer care associates of Cocolife Healthcare, one of the Philippines’ leading health maintenance organizations.