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The New Normal | The Great Service Comeback Episode #1 | Customer Service Training

April 8, 2020 @ 7:03 pm
by infowhsecsti
We all love a comeback – and we are poised for an amazing one as we think about coming out on the other side of the Coronavirus outbreak. What will you do differently because of our “new normal” and how will you prepare for the uptick in service as social distancing ends? I’d like to help. These strategies are great for retail, restaurants, small businesses, grocery stores, department stores, and fitness. This series is ideal for any manager, leader, supervisor, or executive who wants to drive great service and tremendous sales growth. Let’s connect to talk live about your customer […]

Work From Home + Furlough Tips | Customer Service Training Videos | Tony Johnson

April 5, 2020 @ 3:05 am
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share tips if you are still working from home or if you have been furloughed. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for […]

Work From Home Tips Day #13 | Customer Service Training Videos | Tony Johnson

April 3, 2020 @ 7:02 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share 3 more remote work tips. Add in some start up time in the morning. Reward yourself with a walk or time with your pet. Or a candy bar. Start a virtual happy hour with your friends. It’s 5 o’clock someplace, right? If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. […]

Work From Home Tips Day #12 | Customer Service Training Videos | Tony Johnson

April 3, 2020 @ 3:05 am
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share 3 more tips for working from home. Get inventive with Fitness. Start a journal or great habit. Dig in and keep your edge. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight […]

Work From Home Tips Day #11 | Customer Service Training Videos | Tony Johnson

April 1, 2020 @ 3:03 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share 3 more tips. Stay connected to what is going on at home office. Leaders should check in regularly with their teams. Keep your calendar up to date. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team […]

Work From Home Tips Day #10 | Customer Service Training Videos | Tony Johnson

April 1, 2020 @ 3:05 am
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share more tips for working from home – a great coffee and oat milk recipe, watching out for scams, and use the 10 minute rule. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and […]

Work From Home Tips – Birthday Edition | Customer Service Training Videos | Tony Johnson

March 28, 2020 @ 7:06 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I share 3 more tips. Clean up that office, think about your transition back to non-remote work, and pick up a passion project for next week. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight […]

Work From Home Tips Day #8 | Customer Service Training Videos | Tony Johnson

March 27, 2020 @ 3:04 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share more work from home tips. Use the crock pot or sous vide for great dinners. Show gratitude and mindfulness daily. Work in 3s and don’t multitask – a good notebook is your friend here. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in […]

Work From Home Tips Day #7 | Customer Service Training Videos | Tony Johnson

March 27, 2020 @ 3:02 am
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share the secrets to work from home successfully. Today’s episode: Ergonomics, Asking for what you need, and protecting your work space from interruptions. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your […]

Work From Home Tips Day #6 | Customer Service Training Videos | Tony Johnson

March 25, 2020 @ 3:02 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share 3 more tips to remote work/work from home. Remove distractions. See if calls are still appropriate or need to be rescheduled. Mind your video background and mic noise if you on calls. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great […]