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Customer Service Training – Customer Service Training Videos – 6 Fundamentals of Great Service

January 17, 2020 @ 11:05 pm
by infowhsecsti
Published on Dec 2 2015 Customer Service Training Video! Learn Great Customer Service at http://recipeforservice.net/ In this video I will share the 6 Canons (or fundamentals) of Customer Service. These service basics will help you train your team to deliver great service and DELIGHT your CUSTOMERS. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for […]

Customer Service (CX) Tips for 2020 | Customer Service Training Videos | Tony Johnson

December 31, 2019 @ 3:04 am
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share 2 tips for 2020 – Authenticity and Personalization. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a great day! Leave your thoughts, […]

Holiday Magic | Customer Service Training Videos | Tony Johnson

December 24, 2019 @ 11:04 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will discuss NORAD and the impact of surprise and delight during this holiday season. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a great […]

Module 3 – The Benefits of Customer Service Experience by Alex Ihama

December 23, 2019 @ 3:05 am
by infowhsecsti
Facilitated by internationally-acclaimed speaker, executive coach, leadership and management consultant, and author, Alex Ihama, this is a channel to share free episodes of Leadership Masterclass with those who are determined to transform themselves, become exceptional leaders and achieve organizational success. Mainly based on Alex Ihama’s book, The Mystique of Leadership, these free training videos will make you “Think Deeply, Act Passionately, and Grow Steadily”. Watch, learn, leave your comment, subscribe to be advised of new classes, and finally share with everyone as leaders should.

Overcoming Obstacles: Customer Service Training 101

December 21, 2019 @ 3:04 am
by infowhsecsti
http://www.doncrawley.com There are obstacles everywhere we turn. That’s just part of life. Learning how to deal with obstacles, regardless of the source, is a key to successfully working with customers and, frankly, to living life successfully. In this video, you’ll hear stories about two average people who overcame terrific obstacles.

Five Keys to Success as a Compassionate Geek: Customer Service Training

December 10, 2019 @ 11:08 pm
by infowhsecsti
http://www.doncrawley.com Learn five keys to success as a compassionate geek in this customer service training tutorial. Sometimes, technical people feel that people skills are too difficult to learn or something a person is born with. In this customer service tutorial, IT author and speaker Don Crawley explains five practical, down-to-earth steps that will help ensure success on the journey to becoming a compassionate geek.

Customer Service Success and Leadership – Guest Focus – Customer Service Training

December 3, 2019 @ 7:03 pm
by infowhsecsti
Published on Jul 3 2017 Customer Service Training Video! Learn Great Customer Service at http://thetonyjohnson.com/ In this video I will share a personal story about my move and what I learned about Customer service from the Guest POV. Also, we will discuss how to optimize your supply chain and delivery methods for maximum Customer satisfaction. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight […]

Thanksgiving CX Thoughts | Customer Service Training Videos | Tony Johnson

November 28, 2019 @ 3:04 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share some Thanksgiving thoughts around gratitude and how we can apply these CX principles in your business. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best […]

The Small Things That Matter | Customer Service Training Videos | Tony Johnson

November 18, 2019 @ 3:04 am
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share the small service items that make a huge difference with guest, customers, and consumers. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for […]

Fixing Customer Service Complaints | Customer Service Training Videos | Tony Johnson

November 6, 2019 @ 11:04 pm
by infowhsecsti
Customer Service Training Video! This video is impactful for all professions – healthcare, retail, restaurants, banking, communications, and higher education. Learn Great Customer Service at https://www.igniteyourservice.com/ In this video I will share how to fix customer service issues and implement service recovery. If you are a supervisor, manager, or executive who leads people, this is a GREAT TRAINING VIDEO to get you on track to deliver great Customer Service. After you watch this you’ll be in a great position to lead your team more effectively and delight your Customers. Enjoy the Video and Best Wishes for a great day! Leave […]