The Customer Service
Training Institute

Training Materials & Resources for Customer Service & Management Professionals
"We Give You a Phd in Success!"
web video

"Customers Have More Choices Today than Ever Before.
Why Should they Choose YOUR Business?"

"Customer Service is More than Just a Smile & A Great Product!
Great Customer Service Comes from a Customer Focused BUSINESS!"

All it Takes is One Weak Link to Undo the Efforts of Everyone Else!
Where Are YOUR Weak Links?

Providing World-Class Customer Service is Easy Once You Understand How to Do It!
Let Us Show You Quick & Easy Ways to Provide World-Class Customer Service!

At the Customer Service & Management Training Institute, we do not believe in a "one size fits all" approach. Different people have different needs. Because of that, we have created several options for you or your business. From single manuals to special training packages, we believe we have exactly what you need. To see what CSTI has to offer you, please select from the following options:

Customer Service Training Courses & Materials

Customer Service 7 Manual Training Package
Employee Management
Video Course
Individual Customer Service Training Manuals
Get 7 of our most popular basic and advanced Customer Service Training Manuals for one low price. Many people find that this one package will handle most of their Customer Service needs. This is also the perfect training package for businesses to supply to their employees.
Being an effective manager can be a daunting task. But with this multipart video training series, you can easily gain the skills you need to become an effective and productive manager. We also cover employee development and employee management as well to give you a well rounded managerial skills set.
Do you have a specific need that can be addressed by just one manual? Check out our individual manuals that will give you the information and skills you need to succeed! From basic to advanced skills, we've got you covered. All at very reasonable prices with instant availability! Fill your needs with your own customized solution!

Grab All of These Online Course Advantages!

Ease of Use!
Our training materials are easy to understand and are written so that everyone can get the skills they need to succeed in a relatively short period of time..

No Set Schedule!
Train as fast or as slow as you want. No more getting lost because things are going too fast or getting bored because things are going too slow. You set the pace!

No Wasted Time!
Unlike seminars and classes, you will not be wasting time and money travelling to remote locations! Train when and where you want for maximum efficiency!

Fits into ANY Schedule!
Our training works with any schedule. You set the time, the days and how long the sessions will be. You are in total control from the start!

Customized Training!
You choose the courses according to your own needs. Don't waste time taking classes that are not going to help you get the right skills or knowledge! Spend your time getting exactly what you need NOW!

Our Training is Affordable!
Most people are shocked at just how affordable our training materials are. But don't confuse price and quality. Our products are of the highest quality but competitively priced!

Have Any Questions About Our Courses?

Or maybe you have a particular course need you would like us to cover? Just let us know!
(Please, no sales pitches, SPAM e-mails, or other similar e-mails. that's just not cool these days!)
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