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Dealing With Angry Customers

April 25, 2019 @ 3:04 am
by infowhsecsti
PREVIEW ONLY – NOT FOR TRAINING. Keeping customers is as important as getting them. This training video demonstrates a simple method for dealing effectively with angry customers. First, deal with the person; then, deal with the problem. This program shows how to deal with customers who are face-to-face and over the telephone.

AT&T Misses Revenue Estimates as Pay-TV Subscribers Bleed Away

April 25, 2019 @ 3:04 am
by infowhsecsti
AT&T Misses Revenue Estimates as Pay-TV Subscribers Bleed Away AT&T Inc’s first-quarter revenue fell short of Wall Street estimates on Wednesday after it lost subscribers in nearly all of its main businesses except wireless, where it paid heavily to gain customers through price promotions.

Creating A WOW Customer Experience – 3 Best Customer Service Training Tips

April 24, 2019 @ 3:03 am
by infowhsecsti
In this video were going to discuss how to create a “wow” customer experience by using the 3 best customer service tips. SHORT AND TO THE POINT CUSTOMER SERVICE TRAINING TIPS These customer service training tips are practical and very easy to implement in your business and sure to help you create a wow customer experience next time you have a customer service issue to address. Thank you for watching! – Adam Home Social Strategizer Social Sites: Subscribe to my Youtube channel here: https://www.youtube.com/c/Socialstrategizer https://www.facebook.com/socialstrategizer http://instagram.com/socialstrategizer https://snapchat.com/add/socialstrategiz Tweets by SocialStrategiz http://medium.com/@socialstrategizer http://www.pinterest.com/socialstrategiz…

Do People Really Want You To Know Their Name?

April 24, 2019 @ 3:02 am
by infowhsecsti
Going to the grocery store used to be a social event. We knew all the clerks and regularly chatted with the butchers behind the cases. They knew our name and we knew theirs. Even when other grocery stores opened in our neighborhood, we kept going back because it felt like home to us. One day a few months ago, my husband and I walked into our favorite grocery store for our weekly shop and didn’t see any of their regular employees. When we asked what happened to everyone, we were told that corporate moved them all to other stores. New […]

Southwest Doesn't Plan to Use Boeing Max Jets Until August

April 24, 2019 @ 3:02 am
by infowhsecsti
Southwest Doesn’t Plan to Use Boeing Max Jets Until August Southwest Airlines customers relaxing on Thursday evening got an email that may mean their summer vacation could be more stressful and expensive than they planned.

The Company That Sells Love to America Had a Dark Secret

April 23, 2019 @ 3:04 pm
by infowhsecsti
The Company That Sells Love to America Had a Dark Secret For thousands of women, working at the nation’s largest jewelry retailer meant unequal pay, harassment or worse.

Balancing Customer Service With Cost-Savings Technology

April 23, 2019 @ 3:03 pm
by infowhsecsti
Typical Challenges Consumers Face and the Necessity of Small Businesses Taking Notice It’s happened to all of us at some point. A problem with our order or a service interruption arises, and we need help from a local company. We dial the support number only to be met with a recorded robot voice that doesn’t understand or answers. We press endless buttons trying to narrow down our request and hoping with each press we get an actual human being to speak to about our issue. Or we head over to Social Media in hopes of finding someone who cares enough […]

10 Ways to Be a Better Listener: Customer Service Training 101

April 23, 2019 @ 3:03 pm
by infowhsecsti
http://www.doncrawley.com In this customer service training tutorial, IT author and speaker Don R. Crawley describes 10 tips to help you be a better listener. When dealing with customer service issues or IT help desk issues, being a good listener is key to your success. Based on the book “The Compassionate Geek”, these 10 practical tips for being a better listener will help you with customers, end-users, family members, and friends. Note: This video has been updated. The newer video is https://youtu.be/m0_po4BrkJw.

This Estonian Start-Up Has Become a Thorn in Uber’s Side

April 23, 2019 @ 7:15 am
by infowhsecsti
This Estonian Start-Up Has Become a Thorn in Uber’s Side The Estonian ride-hailing company Bolt is an unexpected success story. The start-up points to Uber’s global challenges.

How Popeyes Be Training They Employees

April 23, 2019 @ 7:14 am
by infowhsecsti
How Popeyes be Training they employees 😂😂😭 bro Popeyes employees be rude as hell what is wrong with them. I promised they gotta be trained to be this level of rude 😂😂 Gaming Channel: https://www.youtube.com/watch?v=CXd2GqIKs60 Twitch Channel: https://www.twitch.tv/rdcgaming Merch: https://www.rdcworld1.com/shop All OF RDCWorld Social Media: @RDCWorld1 @SupremeDreams_1 @Cleanuniform @Ive_Ben_Jamin @Dylanpatel4 @23_IS_Leland @L0veandpeac3 @Playthatjohn